I don’t normally expect much for a fast food place, but the Sherman Arbys is different. I started going to Arbys when I was pregnant with my third child. It was almost a daily trip for 4 months and many times after my baby was born so I know ALOT about this particular Arbys. Food: GREAT! It is always hot and fresh. I typically have to wait a few minutes on fries but its not long and its so that they are fresh. Worth the wait I think. Out of all the times I have went I cant remember one time when the food is not of good quality. Also, most of mine and my husband’s orders are special orders(no this, extra that, etc) and only twice can I think that my order was wrong. To me this is almost amazing because almost always other fast food places mess it up. I don’t eat roast beef but I am a huge fan of their chicken, ham, fries, and shakes. My husband says the roast beef is fantastic. Service: AGAINGREAT! They are always smiling and extra friendly. There was a short time I could not have dairy due to my baby having an intolerance. When I asked about allergies the manager herself came out to help me and we went over a paper they had with all the information. She took extra time during the lunch rush to help me pick something. Also, they are very helpful! Along with my baby I have a 3 yr old and 4 yr old which can be hectic. They help me get my food to my table and even once helped me get my girls to the car. I recommend the Sherman Arbys to anyone!