Jiffy Lube

$ 1,580.00 OIL CHANGE
On January 2016 I took my truck into Jiffy Lube in Show Low to have the oil changed. Two days later I drove my truck to Phoenix and parked it. Upon my return I found a puddle of oil under the truck. I found that the drain plug had been stripped. The manager of the Show Low Jiffy lube (Shane) arranged for another store to come and add enough oil to the truck to get it to a store in the valley. They put a temporary plug in the drain pan and added oil so I could get back to Show Low (This cost me $ 65). This is where things went wrong. Jiffy lube elected to change the drain pan themselves which resulted in an inoperable oil pump and a destroyed engine. When I contacted Shane he told me that they owed me a new engine.
The truck was dollied to a local mechanic and while in transit it fell off the dolly and caused $ 180 worth of damage to the door of the truck. Shane assured me that it would be fixed at there expense. Jiffy Lube then tried to get me to accept a used damaged engine which they had found somewhere and had shipped to the mechanic. This was refused and I demanded a rebuilt engine with a warranty. They finally relented and arranged for a rebuilt engine but refused to pay the additional $ 250 worth of parts and supplies. I soon found that the rebuilt engine that they had arranged for was not available and my only option was to have mine rebuilt. The final price to get the truck fixed was $ 4400.
They agreed to pay me $ 3000 and nothing more. I thought about suing them but my wife came down with ovarian cancer and so I agreed to this amount so I could concentrate on getting her well. During the first few weeks they did provide a rental car but I had to rent a truck for a day as the car was to small for the job I had to do which cost me an additional $ 120. So my oil change ended up costing me $ 1.580.00.

Total ripoff. They told me my car needed antifreeze for a $ 5 charge, a service I declined. Checked it this AM: fine. According to their bill they filled windshield washer reservoir. It was empty. They also supposedly checked tires and reported 34 psi per tire. This AM all tires measured less than 30 psi. I now wonder if they really changed the oil and filter.

Great Service Done Right. Honest & thorough in their work. I take my HD Diesel Truck there for many different things not just an oil change. Flushes of all kinds. Everything they do they do well. The Mgr Brad is Amazing! All their workers are outstanding!!!

Awesome!!! This place and these guys are the best. They always take such good care of us and our two cars. They know what service is at this location. Everything is on computer so everything is accurate when it comes to our repairs and servicing of the cars. Keep up the good work.

The best oil change service I have ever encountered.
They were perfect. That small town mentality and charm also goes a long way. Also, the fact that I had my charming Grandfather with me made it even better.
I needed an oil change before I headed home from my road trip. My Grandpa takes his vehicles here and at first they didn’t recognize him sitting in my passenger seat.
They kept wanting me to get out of the car but I didn’t want to. I got out anyway and took some photos. When they finally drove it in I was able to get in.
In the waiting area they have sodas and popcorn available for everyone to enjoy.
They are so awesome because my Grandpa had a knee replacement and instead of him having to get out, they bring him a bag of popcorn and a glass of soda. They are so awesome!
This is also the cheapest oil change I have ever gotten on this car, even before the coupon we had.
The manager is awesome and runs a great ship. If I lived closer I would come here every 3,000 miles.