Walmart Supercenter

This walmart costumer service was the worst of all, we came to buy a bottle of wine, the csm stopped us and asked for id, my wife showed her the id and she asked for my id, I said why she said they needs 2 id to sell the wine. I just don’t get it, if a group of 3 or 4 people, do they need to check all of them b4 selling the wine, I just don’t get it, what kinda policy was that. The manager was just so rude and kick us out, they said we can’t buy it until tomorrow with I’d for both of us. Fr… ing stupid

I am leaving one star for all the dingbats that I encountered while trying to get an issue resolved. I did finally talk with Marisa and she was the most helpful, hopefully corporate knows how valuable she is to them, they would’ve lost my business for good if she didn’t resolve my issue.
I left items at the store/​the customer service representative was careless and we were headed through to go on an elk hunt. Needless to say, I couldn’t make it back it the store to retrieve the items I had left there and I live 5 ½ hours away and after being told by 3 different people that there was nothing they could do unless I came back into the store. They tried to tell me that they couldn’t identify that it was actually me over the phone, even after identifying the items left and being told that they were there. After speaking with those people and the corporate distribution center, in which they will have someone call me within 3 business days, absolutely ridiculous, that absolutely just Shows no care or concern for their customers. I work in customer service and I have dealt with plenty of upset guests, today I was definitely that person. I called back to give them another chance to make things right and that’s when Marisa assisted me and resolved my issue for me. I absolutely can’t believe the run around I encountered with this. I would definitely recommend to John, the store manager, to ensure all of his employees are properly trained to assist customers with these types of situations and definitely his customer service reps to thoroughly checkout their guests and ensure they are sending them out of there with all of their paid for items.
I give Marisa 5 stars with assisting me with my issue, but this store, definitely needs to uphold their training standards.

2015: Gotta be the s-​l-​o-​w-​e-​s-​t pharmacy in the whole world. Normal wait time is at least 1 – 1 ½ ‘hours.’

This Wal-​Mart is clean, but evertime i have gone in there with a question no one helps. Worst staff from a Wal-​Mart i have ever been to. Eric sports goods was no help at all, didn’t even direct to right department. Linda assistant manger, finally after telling we were reviewing her store finally helped us find our product. Really worst customer service for ac Wal-​Mart thus far. I dont know if they don’t train correctly or what. please corporate before visiting this store. Sherri in customer service manager had no idea what BTU was when purchasing. A product they sell. You would think for a customer service manger, she would be a little more product knowledgeable «this is a small country town» what does that mean? Wal-​Mart you should still know your products..

STRAIGHT TALK = STRAIGHT BS!
I decided to switch from Verizon $ 50 monthly, no contract — to Straight Talk. Little did I know that this entire Straight Talk clan is amateur, at best! I paid $ 79.88 for the phone and added the 2 year service plan for $ 7. The man told me all I had to do was call the 800 number or go online to have my new phone activated. Hmmmmmmmmmmm
I got home, opened the phone package the got online to the Straight Talk website. I entered the serial number and the system kicked it out as non-​valid, so I called the 800 number. After being on hold for several minutes, I was told that this Straight Talk phone I bought could not be activated. I needed to return to the store — 35 miles away — to have it re-​scanned.
I explained to the girl that I had night blindness and it was starting to get dark, here in AZ. She switched me to her supervisor, who gave me the same run-​around. So I called the store… and got the same BS from them.
How else can you pay near a hundred dollars for phone and warranty from a company as big as Wal-​mart and receive a run-​around like this unless the service is less than sub-​par?
I guess I’ll stick with Verizon and bundle all this Wal-​mart garbage up and take it back next week! And by the way, my receipt reference # is 40 580 061 644 and the purchase was made at 10:55:53 on 2÷27÷14 on terminal #27 001 661.

This review is only about Wal-Mart’s PHARMACY in Show Low: I’m still angry about being charged $ 65.00 for a prescription that, 90 days later, I refilled at the Fry’s in Flagstaff for $ 9.62 for the exact same number of pills. Good. Grief.
Gee, I should’ve gone back in to Wal-​Mart to complain, right? Sadly enough, I tried, but the place is so darned busy all the time and they have so few workers back there that I gave up. It’s hard to stand there and complain when you have 30 people stacked up behind you glaring at your back. I prefer a bit more privacy when I know that I’m going to screech like a harpy! :(
I guess it’s not the workers’ fault for all this. They probably only charge what the computer tells them to, and it’s certainly not their fault that this Wal-​Mart only hires 2 – 3 pharmacists/​clerks to handle hundreds of people at any one time. Still, I’m never filling a prescription there again. I now go to Costco ONLINE for mail-​order delivery of my medicines (very nice since we live in a rural area), and you don’t even have to purchase a membership to use their pharmacy.
P. S. Wal-​Mart used to offer online mail-​order prescriptions a few months ago, but it was a counter-​intuitive TRAVAIL to try and figure it out. Nothing on the website ever worked right and, in the end, you’d have to physically phone someone to place an order. Then you’d have to give out your credit card number over the phone. Yes, over the phone… the one thing we’re told to never do. Sigh… good thing Wal-​Mart shut this thing down.

If you ever have the fortune (or misfortune) of spending time in Show Low, I think WalMart is the place to be. Its where all the cool people hang out.
It’s a Supercenter, and there were more people in here than I have ever seen this far north in Arizona.
My uncle and I stocked up on baby supplies for my drive home back to California. While in the baby aisle I managed to somehow misplace my cell phone. I must have set it down by some cute onesies or something.
I was purchasing my goods when I finally noticed its absence. We retraced our steps twice and still couldn’t find it. So my uncle went to stand in the customer service line while I ran outside to have my grandma, who was waiting in the car, call it for me.
She called it and a woman answered and my grandma asked who she was. She told my grandma that she didn’t know who’s phone this was. «Where are you?» my grandma kept asking and the woman kept saying she didn’t know who’s phone it was.
Meanwhile, back in the store, my uncle is standing in the customer service line when he sees the said woman behind the counter talking into my distinctly pink clad cell phone. He walks over and tells her it’s his nieces phone that we lost.
I’m so very thankful to whom ever turned it in but that employee was a complete dope. Just answer the frickin question!
There are honest people out there, even at WalMart.