Courtyard by Marriott

Pretty standard experience for a courtyard Marriott. Being a platinum elite member I travel quite a bit and stay exclusively at Marriott locations. I don’t know if it is a good thing or a bad thing but I know exactly what to expect at a courtyard.
That being said this location is way out of town and literally by nothing. Sometimes that’s a good thing and in this case it’s worth about a $ 50-​$ 60 savings per night. For that you get essentially the same experience that you would on the boardwalk, minus of course the boardwalk, and all the restaurants, and all the shopping, and the view.
The rooms are decent. The beds are decent. The Decour is decent. Overall if you want to place to stay if you want to save some money this is your best bet.

Decent lobby, check in friendly.
We chose this location specifically because they had a lounge just to discover by the time we checked in and got our things to our room they closed at 10 PM. No breakfast served and rooms smelled like a wet ashtray. Not the standards I would expect from a Marriot.

I admit that I came here because I couldn’t get into the other Courtyard (with better reviews) in Shreveport but found this hotel to be quite nice. I tend to pull in quite late so security is an issue. The parking lot is entirely lit, clerk had the doors locked and after a quick buzz, was let in. Check in was fast, rooms are modern, clean and spacious. For the cost, a much much better than average room!

Typical Courtyard but, newly remodeled… I was given a handicapped room? clean and neat. oh well, nice large shower. I think I would rate this a 3.5 stars if I could. I’ve stayed in nicer. been a Marriott member since 1997.

This place would have been a decent choice due to location, but its a mess!
I gave up staying here back in June and while still coming into town on a weekly basis through the end of the year, only stayed here one additional time.
Why?
Well first off, they have been remodeling here in perpetuity. Seems like they started in 2010 and never stopped. The lobby is remodeled, but they have been doing the rooms since June and have not finished yet!
The wifi is spotty.
I am Platinum Marriott, but can’t even get a free cup of coffee in the am?
Paying a few bucks would be ok, but then it takes them forever to make a cup.
There is nothing to do in the area or a decent restaurant for dinner within miles.
Front desk service here is good, but even they can’t answer when the remodeling will be completed.
The funny thing is that the rate is not even discounted to reflect the noise, disruption and inconvenience. Do yourself a favor and pick a place in Bossier.

This hotel is okay. Their lobby gives you the impression that you are in a very nice modern hotel. However, when you step out of the elevator, you are transformed to something worse than a LaQuinta. Most things are out of date and on the economy side. So, you would think you should get free breakfast, but no, they charge you for it as well as the coffee downstairs. People were nice but I would suggest something different if you’re putting up the money for a Marriott. This place has a Dr. Jekyll and Mr. Hyde thing going on.

The hotel itself was very clean and freshly remolded. The staff was friendly and helpful but no continental breakfast or complimentary coffee.
This was very surprising as the room rates should have covered the breakfast and coffee. The had a little bistro sitting area that was hip and modern but they served Starbucks coffee at a premium price.
We ended up eating breakfast next door at the IHOP rather than pay for it here.

The single star is for the morning attendent, who smiled and offered to call a cab for my ride to the airport, when I learned that their shuttle service started at 7:00AM rather than 24 hour.
I travel a lot, and I am lucky that when I have trouble, it all happens on one trip, and then I’m charmed for the next 9 or 10 months. This trip has be fine until the Courtyard by Marriott, near the airport in Shreveport. The are under renovation (which explains part of my problems) and you can always tell a Courtyard (my ongoing favorite mid-​range hotel) that’s been renovated from another type of hotel.
In short problems included:
* Room must have been 90 degrees when I got there.
* Broken soda machine on my hall
* Odor of paint
* Room had been only partially cleaned (half empty shampoo bottle in the shower)
* Night clerk never smiled (common trait, but not for people work with with people)
* Extremely slow business center computer which kept warning about security being out of date.