They ALWAYS take excellent care of my angels. I could not imagine them staying anywhere else. Karma & Marty«ruff» lap of luxury. No complaints here, 5 stars!
Lisa L.
Évaluation du lieu : 2 Fremont, CA
I had a very difficult time in deciding to post this or not. This luxury resort for dogs entitled«Lap of Luxury» is really no more than a place for your pet to sleep. The place is clean and the rooms the pets stay in, are clean, and appear comfortable for your pet. Here’s the reason for the two stars… they get almost zero interaction with anyone. They get taken out like once every three or four hours for about 7 to 8 minutes. That’s it. My dog stayed here for four days, and she spent the entire 4 days waiting at the door for that precious 7 or 8 minutes. It was heartbreaking. I know this because they had a camera in her«suite». It was the saddest thing I have ever seen. I recorded her entire visit and I wish I had never done that. She was sad, lonely and at some point during the four days, simply gave up and just lay on the rug on the floor looking out, hour after hour. She was lucky enough to have a window. Have you seen the one’s without a window? I cannot imagine how lonely those poor dogs must be. I just simply can’t believe the staff is too busy to take the dogs out more often, or spend a few minutes with them. They charge enough money to perhaps hire more staff or a more attentive staff. If you want a safe, warm environment, this is it. If you want your dog to be stimulated, played with, taken outdoors, and talked to… pass this place by. Do your research, watch the camera on their website. Don’t watch it for a few minutes. leave it up on your computer and check back every once in a while. You will definitely see what I mean.