Jersey Pro Wash

I find reviews very helpful, granted at times reviews can vary from one person’s experience to the next. Things happen, but good customer service is something everyone wants to receive when we are paying for a service. I give Chris at Jersey Pro Wash 1 star for taking A LOT of time over the phone to explain in MUCH detail the service they provide. He took pride in what they offer and the job they do. I only wish Chris would of taken ONLY 3 seconds to text me when he knew early in the day there was a 99% chance he was not going to be able to keep my 3:00 pm appointment due to the fact he was running behind from the start of the morning (accordingly to him). Everyone’s time is valuable. Had he called or sent a simple text earlier in the day, I would have not left work early in order to be there when he arrived (I work out of town). Not only did he NOT show up 3:00 pm, Chris never took 1 second to call or text, something very simple and fast to do. I finally reached out to him at 3:15 and again at 3:30 before finally being able to speak to him. Again, customers look for good customer service, had Chris just taken a couple seconds to text me, so that I would of not lost a whole half-​day pay, I would have rescheduled with his company. If you pride yourself on the service you provide your customers, why not do what you can to make it right with the customer, perhaps offer a discount on the services, but not Chris, he just offered reasons/​excuses for not showing up. Unfortunately, my experience was not a good one. I would not recommend Jersey Pro Wash.

Chris has done a professional and great job for us on our home. We did our gutters, and about to have house and surrounding power washed, and a retractable awning cleaned of any mold, and small patio power washed that has lots of green mold growing. He also cleans cement remarkably. Didn’t even know how bad our surrounding concrete around our pool looked until he used his machine on it. Just the easiest company to deal with. We felt his prices were very competitive.
Pictures shown here are accurate on the magic he can do to walkways, patios, houses, gutters.
Call him for Spring clean up on outside your home on hardscaping.