I have never been to a UPS Store location where the staff was so rude and the service was so poor. The woman behind the counter didn’t even open her mouth she just looked at me, scanned the box(with a prepaid label) I was holding and proceeded to walk away. After which I asked for a receipt with the tracking number and she replied(wow she can speak after all)“we don’t print receipts but you can write down the tracking number if you want” as she hands the box back to me. Excuse me? I have been to several UPS Stores and have always been provided with a receipt. I will never go back to this location again. Instead there is a Staples a few miles down the road on Route 42 that I will use for UPS services.
Danny R.
Évaluation du lieu : 1 Williamstown, NJ
For such a brief interaction, the experience nonetheless left such a bad taste in my mouth. No hello, no how are you… Total disregard for the weight of the box, as the woman tried to take the 15 lb beach ball sized package from me with one hand. Her overall attitude was dismissive and uninterested to say the least. «Why didnt you say it was prepaid already?» with a snarl. That’s your customer service? Nice.