Cool Dreams

Took my new Jeep to Cool Dreams to get all of the windows tinted to protect the leather seats from the Arizona sun.
The first time I took it in to them generally the tint looked well and they advised to let it dry for 2 days before rolling down the windows. I let the windows dry for 3 days. The window tint started peeling up after rolling the windows down on the 3^rd day and they also ripped the tint on the sun roof while putting it on and left a hole. I went into their store and explained and showed them the problems. They said no problem and apologized explaining they have been in business for 27 years and never had this problem before. So I gave them the chance to fix it. After picking up my Jeep the second time the windows were fine just a few tiny bubbles but I wasn’t going to be picky. When I got into the sun light I noticed that the rip on the sunroof was not replaced, they had just colored over it with permanent marker. So I called them back and got the same «we have been in business for 27 years and have never had a problem» and they told me that it was not marker it was sealant. Uh, no this was permanent marker. I removed a section of it with nail polish remover. it turned purple in the sun like black permanent marker does on glass. Either way, it was unprofessional for them to not replace the tint on there. (By the way, it was the owner who did the marker) All together, I ended up taking my car back in there 4 times and it still looks horrible. The final time I asked them to give me my money back and remove the tint and all they would do is give me $ 100 of my $ 400 back. I get I should be thankful for that. but I just drove this Jeep off the car lot a month before this and this is what they do to it. Oh, and each visit they also decided to take it upon themselves to play with my radio and remove stations from my presets and add some stations they liked and also tracked mud all through my car and didn’t bother to clean up after themselves.
27 years of business and this is how they conduct business… I would not advise anyone go to this place. As this is generally a military area be smart and wait until you are stationed somewhere else. That is what I should have done.

I stopped by on Friday to inquire about getting my car tinted. I was able to make an appointment the next day. They did a great job! The sales person was very friendly and explained all the different types of tints. If I had another car that needed tinting I would definitely take it there.

They’ve tinted two of my vehicles and I’m about to bring them my third. 100% professional quality and service. Price was right every time.

After years of saying, «I’m going to get my windows tinted before summer to help beat the heat…» I finally got it done. I called a place up in Tucson to get a quote for ceramic tint on my ’07 Dodge Ram 1500 and was told $ 299.00. Called Cool Dreams and they beat that price by a landslide.
I dropped off the truck and about 3 hours later they called and told me that it was completed. Noticed a scratch mark in the back window, called them and they are currently removing and re-​installing the tint without question.
Friendly staff, great customer service and answered all my questions I had prior to scheduling an appointment.

Had my car windows tinted this last week. So pleased with the car and showing different choices available.