Marc Kaplan and his team are top notch. They always go above and beyond to accommodate getting me in. It’s well worth the wait to be able to initially become one of their patients because after you’re on their roster they get you in for same day appointments. The front desk people are not overly friendly but they are not rude either. For the level of care and service I receive I don’t believe that one possible drawback negates 5 stars. Quite frankly I have never run in to very friendly front desk staff at any doctors office and these girls are much better than most. Dr. Kaplan employs very talented NPs to help and I’ve never been mistreated or misdiagnosed.