76 Gas Station

Everything here is expensive and clerk isn’t kind at all kind of an attitude. The gas prices are normally higher than others in the area!

one star for location only. older man behind counter stated that he was the owner when i questioned why the pump had stopped before desired amount had been reached. He stated that he didnt know why and that i should just not complain and start pump again. When i asked him who he was so that i could complain to the owner he stated that he was the owner and there was nothing that anyone could do about his attitude because he had been there for 20 years.
NEVER should customers tollerate such unjustified disrespect… and from other reviews, i suspect there are others that have experienced the same… i happen to be an employee of P66, formerly Conoco Philips 76, and i intend to pursue this complaint a tad further… perhaps P66 has a policy of kindness even outside its refineries because we dont conduct ourselves like that as a company.

I get gas here at least twice a week on my way into work. They keep the pumps, trash and window washing kept up most of the time and the lines move quick. I don’t go in the c-​store often but the when i do for some coffee or supplies for road trip the staff is efficient enough and about what i’d expect form a c-​store.

So, I am awake late at night but I can’t stop thinking about one of the most terrible experiences of my life. Earlier 6÷7÷13 around 8:30 p.m., I was waiting for the «Geek Squad» at Best Buy to diagnose/​fix my CPU (computer brain). Me, my husband and my two children (13 & 15 years old) had been at best buy since 7 p.m. My children were getting hungry since they had not eaten dinner yet. I decided to walk them directly across the street to the 76 gas station to get a hot dog or hamburger because the gas station has advertised in big lit up letters FOOD MART. When we walked into the store, the heated station which should contain these items (hot foods) was empty. I then asked the clerk did they have any hot food. He exclaimed, «No, nobody ever comes in here for hot dogs or hamburgers and if they do want hot food, then they just go to Del Taco or Mc Donalds because it is right down the street. I responded, «Oh, o.k.» I then allowed my children to get chips and a slushie to hold them over until we were done at Best Buy. The slush machines already slushed ice was on the top half of the machine and the dispensed product was pure liquid. There was a button in the front of the machine which showed a picture of the wheel mixing the product (to combine the slushed ice and liquid when separated). I pushed the button and within 5 seconds, it was back to normal and my kids were filling up their second cup of the slushie product… All of a sudden, the clerk yells, «WHAT ARE YOU DOING?» I responded politely that the slushie product was not combined and we pushed the button on front to fix it. He then screamed, «Why would you do that? Do I go to your house and turn things on?» He rambled on yelling through the entirety of his rampage. I simply stated, «You know what, nevermind, we just won’t buy what we intended to. Kids put your stuff down on the counter and let’s go.» We were walking out of the store when I asked him his name and told him that I was going to file a complaint because he has very bad customer service skills. He now yelled that I was to get out of his store before he calls Signal Hill on me. I was very upset at this point and stated back, «call them, what are you going to tell them that YOU were yelling at ME?» …I then proceeded to walk out of the door when he yelled, «Yeah, keep on walking, I should go start up your car like you started up my machine, Oh wait, you’re walking so you don’t even own a car haha.» I couldn’t believe the audacity of this store clerk. He humiliated me and showed no customer service skills whatsoever. I will NEVER go to this store again and rate it a big fat 0 stars… Oh but I ended up walking back across the street to Best Buy and spending $ 400…400 dollars well worth it just for the excellent customer service I experienced… What kind of people does this place (76 Station) hire?!

I think that this is one of the most expensive gas stations in this area.
Everything in the convenience store is pretty expensive, generally speaking…
It’s a little scary if you come at night — — people hanging out in front of the convenience store in groups are a little intimidating if you have to go inside (who hangs out at the gas station anyways??), and considering that the pumps are kinda tagged up, it just doesn’t seem very safe.
This is generally my last resort gas station (if I am low and forgot to get gas and really need some — and it’s close to my house — and if I don’t have my little girl with me — lol — then I will stop here), but definitely not somewhere I go regularly.

I hate writing reviews for places that are so mundane.
But as a Unilocaler I’ am obligated to let the public know about all of my experiences. good and bad.
The 76 on Cherry is all bad.
I hate coming here. The only way I will end up here is if I’m running on fumes.
THE BAD
— The credit card slots on the gas pumps themselves reject my card almost 100% of the time.
(For whatever reason ATM cards work rather well)
— On more than one occasion the gas pumps stop working whilst fueling.
— You have to literally hike up hill to get to the gas attendant who is about a gazillion feet away (ok I’m exaggerating but it is still far)
The gas station itself is very nice. The facility is very clean, it is located in a nice area, and the attendants are cool. But the technology and the mechanics of the gas pumps have failed me more than once. (Today in fact)
Maybe I’m being a prick. but I hate being inconvenienced for something so banal.
(Go up the street to Chevron. Gas is the same price)