Long Beach Pet Imaging Center

I have been to a whole bunch of doctors and medical offices lately. These people are the best! They handle their business efficiently and politely! Had to leave a message and was called back within minutes. Helped me out by immediately faxing report to a Dr’s. office who I had an appt with that afternoon. Refreshing to know there are medical offices that actually go out of there way to help!

Quick and friendly front desk.
You can make an appointment or just walk in.
They do MRI, ultrasound, x-​rays.
They accept medi-​cal as well (just make sure you get your authorization from your primary doctor) (make sure you bring in your insurance card etc and ID!)
I came for an X-​ray for my spine and they had me lay down on this huge machine thingy in a quiet room. Took about 30 minutes and I think I fell asleep for a bit because it was so comfortable.

The best way to expect the best is to make an appointment early in the day. The waiting room is small but I guess the over flow can share the other waiting room for the other service across the little hallway. The front office person was expecting me, just like when I was here the first time. Organized and systematic. Im pleased. Oh! I come early so I can enjoy a good breakfast with hubby afterwards.

they are a nice looking facility but customer service is poor. and they don’t handle business correctly.

This center does the imaging side of things well, but the front office management of this facility needs some work. Had to accompany my wife to an appointment where I needed to leave work early in order to drive her. We arrived the 15 minutes prior to the appointment to find out that we were going to have to wait for 25 minutes due to a walk-​in.
As a health care provider, I left my workplace in order to be on time to this appointment leaving patients in the care of others to make sure I was fulfilling my commitment.
The front office manager told my wife that I should understand that there is waiting in medicine and this is the entire problem with the health care system here the States.
When I am late, I personally walk out to the waiting room and explain to the patient that I am running late and ask if it is easier for them to wait or reschedule and I certainly don’t run late for their next appointment, if reappointed. Things do happen, but the callous nature of the medical industry about being late and it’s normal is not acceptable.
A simple phone call letting us know they are running late would have afforded another health care provider to provide care for my facilities patients instead of having to burden other workers.
Get a grip on your facility and improve health care. Don’t let it slip like you are doing. Get with it and take pride in your job — it’s health CARE, not callous.

This is the «Rodeo Drive’ of imaging centers. They are efficient and caring and have wonderful staff. For any future imaging needs I will insist I be referred to this facility.