Entertainment Exchange

This review is for the band DC SYNERGY, provided by Entertainment Exchange for my wedding on 9 NOV 2013.
DC Synergy was by far SUPERIOR! Even for the basic set-​up of 5 members (male singer, female singer, keyboard, guitar, and percussion) we got the full scope sound of a live band that rocked the reception.
I read so many positive reviews about them during my researching for a band and they definitely uphold their reputation… they were absolutely consummate professionals and made our gay wedding THE EVENT to be at! Our guests kept constantly telling me how they rocked and were the best wedding band they’ve ever heard! They definitely contributed to us having THE wedding of the season as one of my guest put it.
Pat, the band manager was very good about replying back to my e-​mails and corresponding with me weeks to even months in advance and ensuring a good timeline during the reception. He even stopped by the event to make sure things were going well! Cory the band leader was super awesome and the rest of the band vocalists and musicians all did their part to make sure our guests were having a good time.
The band was also great about learning new songs that we requested especially for our first dance. We gave them full freedom as far as playing whatever for the rest of the reception and they TOTALLY knew what worked as far as keeping folks on the dance floor. It was amazing to see everyone having such a good time.
You only plan a wedding event once in your lifetime and you definitely get more than you pay for with DC Synergy. They provided more cherish filled memories than we could ask for.
Our praises to Rich (Entertainment Exchange manager), Pat (band manager), Cory and the rest of DC Synergy. We are forever grateful!

My Fiancé was contacted by Entertainment Exchange after attending a bridal expo. She was told she had won an «entertainment coordination package.» It turned out this was just a formula for solicitation, we really did not win anything at all. When we expressed concern over cost the response was that DJs in our price range would not do a good job, which is completely false speaking from personal and friend’s experiences.
If you «win» something from this company proceed with caution.

We had Michael V. DJ our company party. It was a challenging group, full of kids and adults alike. Michael did a great job interacting with the kids but really couldn’t get the adults to dance. We also asked Michael to be in charge of our door prize drawings and that really didn’t go all that smoothly. Overall he was OK, not my best DJ expereince.

I have to say, I’m really sorry to read James’s review, but we had a complete opposite and wonderful experience at our wedding on January 21, 2006.
Going into the process, we were wary about hiring a DJ. We’ve all been to weddings where the DJ ruins the night. But from start to finish, Sound Exchange (and specifically, Michael V.) exceeded our expectations.
We met Michael for coffee and told him everything that we did and didn’t want, and he listened carefully, taking notes and asking thoughtful questions. He also offered helpful suggestions on the music, schedule and flow of the party. He let us know that he could be any kind of DJ we wanted, in terms of personality and party style — and he followed through, delivering great music but a very understated and unobtrusive DJ persona. And on the day of the event, he arrived hours early to set up and make sure everything was right.
Onto the evening itself. All of our guests (even the shy ones) danced the night away, and despite some of their requests, Michael honored our «do not play» list (sorry guys, no «Electric Slide» here)! We received dozens of compliments saying that our DJ was better than many bands they’d heard, and that he was by far the best wedding DJ in the biz. We did our homework, and it was worth it. And the price was incredibly reasonable, considering how crucial music is to the success of an event.
As per James’s review, no company is perfect, but to be fair, we got nothing but professionalism and party perfection in our experience with the Sound Exchange and Michael V. This was one of the most important nights of our lives, and we had a total blast!

Had a horrid experience with one of the DJ’s provided by this company. DJ James is probably the worst DJ I’ve ever seen, and I expect I could DJ better then him with one hand and two fisher-​price record players. He was missing up four of the five songs we’d previously requested for our wedding service, and in spite of constant communication, he was completely unprepared and inept on the day of the event. DJ James seemed to have no abilities in mixing, abruptly stopping songs and making no attempt at matching tempo between songs.
The icing on the cake came when he told the bride that he’d lost the song she’d requested for her dance with her father a few minutes before it was to begin. He then asked her to put on headphones and pick out another song from his catalog. Perhaps some day we can look back at our wedding tape and laugh at this segment, but right now it just gives me heartburn.
After ruining my wedding, I complained to the company about their DJ’s lack of preparation and apparent lack of ability. Upon hearing my complaints, Mr. Valenti, the director of DJ’s, offered me a 50% refund, but then recanted a day later and withdrew the offer after speaking with the DJ. What followed was a daily «he said, he said» email session that quickly became shockingly unprofessional and childish. After two weeks of arguing back and forth with the company, it was obvious that they were completely unwilling to rectify the situation.
I would avoid Entertainment Exchange like the plague. If it were just the bad experience with the DJ, I’d be more kind, but the management was venomous, spiteful and incompetent.
I only wish I could give them negative stars.