Friendly Faces Kid’s Salon and Spa

Love love love!!! We go to Sharelle who does my 4 year olds hair. She is EXCELLENT!!! Very good with kids and my dtr loves her. The salon is very kid/​family friendly which is a huge plus. They have kids movies that can play on the tv and its bright in there and a completely friendly atmosphere. We won’t be going anywhere else for braids. It’s a little pricey but the braids last between 3 and 4 weeks. YOU MUST GO!!!

I think this place is FANTASIC. It meets all my needs and expectations for my daughter. With any salon there are small delays etc. The staff is friendly, Ebony does a great job with my daughter and is very patient. SO glad I found it.

Just witness emotionally abuse on a child. I’m sitting right in front eating Cinnabon and I look up to something scary. A little boy around 4 is crying is eyes out. And the dad and barber are both holding him down by his head and arms. I’m no barber but I think holding his head and arms down is not really helping the cause. The boy is only getting more scared and will continue due to the bad experience. He kept scratching his lower head. I would never go there and would never recommend it based on that treatment I witnessed. Reserves no stars.

This hair salon has the worst service ever. And to think it would be cleaner and have better service since its kids hair salon. Ugh I’m disgusted and disappointed. I scheduled a 12noon appointment for 2 of my little sisters. I told them I need them to get their hair done at the same time because we had somewhere to be at 2:30pm. It takes only an hour to braid cornrolls. And my sisters are 11 so they were not crying or moving around while getting braided. anyway, we got there at 12 and did not get attended until 1:10. I should’ve left after waiting for so long especially since I had an appointment. When they started doing their hair at 1:20 they were so F***** slow! They didn’t finish until 4:53!!! What the hell!!! I’ve been getting my hair braided and weaved uo since I was 15 it has never taken more than an hour to braid cornrolls!!! On top of that they charged a total of $ 81 for each. I was ripped off and lost 3 – 4 hours of my time for shitty service and stylist who can’t even do their job right.
P. S. I did not tip them, from what I experienced they did not deserve a tip. If anything I should’ve gotten a discount for waiting so long just to have my little sisters have tacky ass corn rolls that look like were done by an ammature. I’m never going back and will let anybody who ask me about this place the truth.

I really want to give this place five stars based on their haircuts and customer service, but there are some things that drive me crazy about coming here that keep me from giving it a resounding thumbs-​up.
First, let me say that the staff are very friendly and always cut my children’s hair to perfection. Both are boys and I think the guys here spend more time on their hair than my stylist spends on mine. They always leave looking great and for $ 15, I’m always pleased. We are always greeted quickly and with a smile so I’d say service is their strong suit.
Now, for the things that make me cringe when I enter the salon. It is always a mad house! I know, it’s a salon for kids, but it’s more the atmosphere and cramped quarters. The check-​in system leaves something to be desired and seems very disorganized. I got skipped once because there was some confusion. It wouldn’t have been a big deal, but given the time and attention that they provide to each haircut, it left us waiting for awhile. Waiting is no fun in here because there are only about three seats and they are always taken. We had to stand in the doorway while we waited which was not ideal… I was afraid to leave for fear I’d get skipped again. It also drives me crazy that they need to do a serious clean-​up in here! If you are lucky enough to get a seat, take a look around and see how much hair and dirt has collected in the nooks and crannies. It’s quite horrifying. If they had a bigger space with more seating, a better check-​in system, and maybe did a little cleaning, I’d give them five stars.
If you can overlook the negatives, these professionals do great hair. I’ll keep taking my kids here because I love the way they look when we leave.

This place is so awesome. I took my two year old daughter in today to get her hair braided, nails done and face painted. Everyone was soooo nice. My daughter can be high maintenance when it comes to getting her hair done but her stylist was gentle and patient. Her nail tech was wonderful as well. I would recommend this place to anyone with kids of all ages and all hair types,

Fuming with annoyance with this place. Poor customer service and obviously no communication with each other.
I came in at 1pm and set up an appt at 1:30 for the same day for my son. We had been here once before and got him a haircut and it wasn’t bad. Today, however when I came back for my appt early, they had me wait with my two toddlers with me for 15 min while they took a walk in client right away. When I got upset and decided to leave the lady in the front that checked me in try to claim that she thought I was waiting on a specific stylist. Um I never asked for anyone and a person with two toddlers with them just wants a dang on haircut for her kid! Next time try to communicate, there were plenty of employees around doing nothing. Now you have lost a customer for good!

Yay we found another hair cuttery place for kids! We happen to be at the Wheaton plaza mall near the play area and walked by the salon. It defiantly caught my attention. I walked in to ask for prices and availability and one of the barbers w/​a cool hair cut helped me. The prices are reasonable, we paid $ 15 – 20 bucks for a regular hair cut, no shape up or anything like that. The salon/​spa is pretty big and I love the concept. If I had a little girl I would be boosted!!! They have a hair washing station, manicure and pedicure station, and the chairs to get your hair cut. Mrs. Karen did my sons hair, she was so nice and patient. She did exactly was we asked for. I do recommend this place for kids hair cuts, especially for a girls birthday party or some «spa time»!

Ok ok, I have to confess at first I didn’t care for the place after a rude staff member towards the end of the shop couldn’t even answer my simple questions, black woman with an Afro she was braiding and I wanted to inquire more about pricing and she gave me the weirdest look when I wanted to know more about the service (price wise) I was immediately turned off but luckily a beautiful sweet girl named kimmy came to help, soft spoken but very professional for her age and not only did she answer all my questions but she also walked me to the beauty supply store for quick tips fir transitioning girls. I even tried giving her a tip and she wouldn’t even except it, she claimed it’s her job to make you happy (WOW) such a sweet sweet girl. friendly faces will be seeing me back Thanks Kimmy !

My appointment was at 7am. It’s now 10:45 and we’re still not done. Expressed to stylist and appointment taker that we had to be in at a wedding at 11:00 am but stylist was very nonchalant. Was told over the phone it wouldn’t take more than an hr and ½. Won’t be coming back.

Awesome place!!! Great prices. Friendly staff that has patience with kids. Customer service was excellent. Clean and professional. My best friend and I brought my god daughter for the first time and I was so impressed with them. I can’t wait to book her next appointment!