Golden Nails

I left with my eyebrows uneven, bruised, burning, and with a bright red rash around them! I asked to speak to a manager because my eyebrows are not the same shape, don’t have a curve and one looks much fuller than the other. The woman who waxed my brows couldn’t even talk to me about my concerns because she could barely understand English!
I think this nail salon has gone downhill after Ann left.
I left without paying and will be filing a formal complaint with the BBB and Department of Consumer Affairs!
All in all, DO NOT GO HERE!

Rude, rude, rude. The biggest part is that they do not honor your appointment time. If someone walks in seconds/​minutes prior to your appointment — they will take that person and make you wait.

Just plain terrible. I had a gel manicure from Kimmy. I felt completely rushed. She didn’t want to wait for my polish completely soak off, so she used the electric file on my very thin nails. She filed my nails roughly and I had to show her some snags and a split and ask her to take care of them. She was so quick that the light didn’t go a full minute before she made me switch hands. Fortunately, I was dry. After I left I noticed a bubble on one nail. I also had to take my file out and smooth a couple of snags. I’d go back and demand a redo, but don’t want to have to sit through a soak off and have her sand my nails again. The place doesn’t look very clean and I never saw an autoclave for cleaning instruments. Never again. I’m going back to Avalon in Leisure World where they treat you right for just a little more money.

I went here because my normal nail tech is out of the country (usually go up to Frederick) and I couldn’t wait. I told the lady I wanted a pink and white fill. She started talking to someone else in another language and the other person came over, lifted up white french manicure paint and said we’ll use this. I said no that’s ok (not trusting them since they obviously don’t know what pink and white is) just do the pink fill. Well then she uses a pink acylic that is too light compared to my last fill. I think there are 3 different pink shades, light, medium and dark. I get medium an

The first time I went here was to get my nails done. The lady did a great job, but a few days later, my gel polish chipped. Unfortunately, I was out of town and could not go back immediately. When I did go back to have my nails fixed, I was told that it had been more than a week and had to wait over an hour to get 3 nails redone. I will never go back to this place again.

This place gives very reasonable manicures and pedicures. They have many other spa services, but I have not tried them. Some of the beauty technicians do a better and more thorough job than others. If you have sensitive nails or problems with ingrown nails, ask for Loan. She rocks!

Had zero wait when I stopped in around 4pm on a Wednesday. It took $ 28 (+ tip) and 45 mins to get a mani/​pedi. Bonus: They actually take credit cards! Quick, no frills service — So if you want a «spa nails» experience, go elsewhere!
Quibbles:
–I did kind of feel that my technician, Sandy, was rushing w/​my mani/​pedi, because I’m a relatively young, new customer, and she had an older lady waiting for her (The old lady actually butted in while my nails were getting done to say, «Sandy, I’m putting my color right here next to you. I’ll just be waiting…» How rude!
–My leg massage was pretty insipid and low-​energy.
–Golden Nails doesn’t use plastic bags or other more sanitary methods for the foot baths.
Results:
–I was worried that Sandy wasn’t spending enough time on me, but I’m happy w/​my pedicure.
–My fingernails were done at lightening speed and could have been filed a touch more carefully/​symetrically, but I did come away looking like I had lovely, subtle French tips — but this was probably most a result of the sheer pink OPI color I picked.
–I did tip $ 6 (over 20%), so I guess I was pretty satisfied.
Verdict:
It’s in such a convenient location (Aspen Hill shopping plaza), with Panera, Giant supermarket, and USPS! And at only $ 28 (compared to $ 35 or $ 40 in DC), I’ll probably be a regular at Golden Nails as long as my polish doesn’t chip horribly.