Hampton Inn

My husband and I missed our train from NYC to DC on Friday evening, the night we were supposed to check-​in to the Hampton Inn. I called Friday evening and let them know we still wanted the room for that night, as we wanted to shower and freshen up before going to see my husband’s family on Saturday morning, and we rebooked onto the next train, a 3am one, getting us in at 6:30am. They said no problem and also said they noted it down on our reservation. Flash forward to Saturday morning…
We showed up at the hotel around 7am, on very little sleep, to hear from an expressionless girl behind the counter that the hotel was sold out. She had a plain rude look on and when I’d told her we already had a reservation and explained our situation she only responded again with, «yeah, but we’re sold out, even if you wanted to get another room right now (aka pay again), we couldn’t do it for you.» Enraged at this point and on so little sleep, we asked for the manager. He happened to be at the next desk over immediately next to her, he’d notably been listening to the whole conversation, and yet he didn’t come over until we asked for him, even though it was obvious things were escalating in a bad way. After typing a few things into the computer, he apologized and said he did see our reservation and they do have rooms available. He said they wouldn’t charge us for Friday night’s room, and would instead charge us an early check-​in fee for Saturday. He also told us the rate was now $ 5 cheaper than we’d originally booked, so he’d give us that rate. We were satisfied and went up to shower.
The room itself was fine. It was actually large with a king bed and a seating area. It was very much a two star hotel though, nothing especially nice and the radiator was very loud. I appreciated that the tub had sides, so you could easily put toiletries on the sides or shave. The room did feel especially dark, even though it had windows. Our room was not cleaned while we were there, even though it was supposed to have been a two night room, so it should’ve been cleaned once. We had to call and request new shower towels. First we were brought hand towels, and we had to call down again. Service was NEVER friendly.
There’s free breakfast, mostly pastries, and some sausage-​like looking meat. We had some tea/​coffee and went to meet with family.
Upon checking out, when we were asked how our stay was, I told the lady (new manager on duty), it was mediocre at best. After printing out receipt out, she said in a very I-couldn’t-care-less voice and attitude, «do you want to tell me why,» instead of asking me and actually looking me in the eye right after I’d say mediocre. I didn’t respond, knowing she wouldn’t do anything or care. It turns out they only charged us $ 56 overall, including taxes, due to all of our mix-​ups. We were supposed to have paid $ 250 for two nights, so $ 56 instead was a big break. They’d have gotten one star from me if not for making it right like that, but I still won’t be staying again.

Stayed here overnight for a concert right down the street and it was okay. Nothing stood out as excellent nothing stood out as horrible. Just an overall pleasant night.
Beds were comfy, hotel was clean and not dingey. The valet is expensive at $ 17 a day and the valet driver asked what color my Jeep was… its Orange. I was tempted to say purple just because it was blatantly ORAGNE. but oh well. still enjoyed the visit.

First time staying in Silver Spring/D.C. area. Really enjoyed this hotel. It wasn’t anything over the top but that wasn’t needed for my stay here. Very nice front desk associates, nice looking lobby, very well kept building, hallways and room. Clean, a mini-​convenient store in the lobby, comfortable bed and cable ready channels and right downtown. Will stay here again for my next go at Silver Spring.

I’m a Hilton Honors member and I stay at several Hilton properties per month. I will not return to the Hampton Inn in Silver Spring.
PROS:
Close to DC and Metro
Shuttle service
Cheaper valet rate
Waking distance to restaurants and a cool indie film theater.
Friendly staff
Text valet
CONS:
Outdated rooms (wear and tear of furniture, etc)
LOUD ac/​heater fan – I had to turn it on and off throughout my stay. I could never keep it on auto. So disruptive!
TERRIBLE wifi, especially at night. Couldn’t get any work done and had to use the business center more than usual… an annoyance for a business traveler.
Mediocre breakfast (fruit was sour on two mornings)
I have nothing against Hampton Inns, but this one is at the bottom of my list in terms of overall stay. Will not return.

Convenient located in down town SP. Rooms work, beds are good (slept 10 hours). Breakfast ok. Wish reception wouldn’t keep asking me if this is my first stay.

My girlfriend and I had reservations at the Hampton Inn Silver Spring hotel on Saturday, May 30^th. We arrived at the hotel a little before 3 and were checked into room 203 without any issues. At approximately 6:35pm our smoke detector began to sound off. I called down to the front desk where they informed me that the battery needed to be replaced. I informed them we would be leaving the room by 7pm and the receptionist said that he would send the technician up upon our departure. We arrived back at the hotel around 10:30pm. Within the hour the alarm began to beep yet again. I called down to the front desk only to hear that the technician had just left for the night and nothing could be done. My girlfriend and I retired early for the night because we had to be up early Sunday. At around 1:30−2am the alarm went off again. Once again the front desk receptionist stated nothing could be done until the technician arrived at 7am in the morning. At breakfast the following morning we spoke with the manager on site Victoria Que who informed us that the receptionist had let her know about the issue. Yet it was almost 10am on Sunday and still no technician had been sent to our room. Not to mention the alarm beeped for roughly 2 – 3 mins every hour throughout the night making it impossible to get a good nights rest. To make matters worse Victoria stated the receptionist had mentioned to her that he offered us another room and we declined. Not once was another room offered to us at all. Very disappointed in this establishment to say the least. I love Hampton Inns, but the service at this location is terrible.

Here is the deal:
Wife and I are PCSing from DC to San Diego this month. We are allowed 10 days of lodging and called every damn hotel in pentagon, arlington, and DC area. ALL COMPLETELY sold out. Luckily, my wife mentioned to check out Silver Springs area since is close to her family and metro. We were able to get five days with Hampton Inn and the other five days across the street at the Double Tree (this will be another review).
As soon as we arrived, Joshua and the other front desk personnel were extremely nice and helpful. They explained the wifi, where the gym and pool were, and the breakfast hours. We felt very well welcomed.
Gym and pool were small but We didn’t mind.
Wi-​fi was surprisingly fast! We were in room 204 With the main entrance view. We accidentally clicked on the 4.99 fee instead of the complimentary fee (you need to login every 24 hours) and during check out, Joshua removed it for FREE!
Parking is only available via valet services for $ 15 a night with in and out privileges. You can either text or call the number and services are VERY fast. We were able to get our car within 10 mins each time. If you stay on a weekend, you can park at the mall parking behind the american apparel store for free from 8 pm Fridays until Sunday evening.
Free Breakfast from 6 something to 10 am. Food was good but then again I only ate cereal, waffles and orange juice. Can’t beat that for FREE.
Metro: silver springs metro is maybe 4 blocks away, 8 min walk from hotel entrance. Really nice and safe walk!
Overall, rooms were nice and clean. Huge bed and very comfortable. A/​C is super loud but not a big deal.
Now we are at the double tree for the next five days wishing we could of stayed at the Hampton Inn instead… But then again, is only our first night here.
Safe travels!

I frequently stay at Hampton Inns since they seem to most often have a pool and hot tub (aka whirlpool), so it was nice to find one close to the Metro on a recent vacation to Washington D.C. The walk was short and manageable (half mile) and the hotel offered shuttles as well when we had bags to carry. Everyone at the hotel was very friendly, and the bed was definitely comfortable enough. In fact their pillows were maybe the best I’ve had at a Hampton Inn. All around this is a good choice.
If I had to note anything that might negatively affect your stay, however, I suppose it’s worth noting that the continental breakfast was full of pretty unhealthy fare (although I know that’s typical at less-​expensive hotels, so our hopes weren’t high). The pool was on the small side and for some reason was only open after 4pm on weekdays, and after 10am on weekends — with a lifeguard on duty at all times. Very strange, though we had fun pondering why this happened — past litigation, I imagine.
But generally, I recommend this place for a trip to DC.

We found this to be an excellent deal. The room was large, the shower was very comfortable, and it was easy to work, read, and watch TV in different places. The breakfast was quite a bit better than most hotels, and there were several areas one could relax in.

stayed ⁸⁄₂₆ to 8÷29÷14
location — 5 stars 3 blocks from metro/​bus stop with short rides to Walter Reed and DC
lots of stores near by with in walking distance including CVS, Whole foods, Panera, Restaurants
cleanliness– 4 stars, witnessed staff cleaning lobby, pool and rooms. room was clean
room 201– 2 stars while the bed was comfy and room good sized that a/​c unit was way too loud. wi-​fi was sooo slow
breakfast – 4 stars definitely not gourmet but hot and cold items well stocked, especially with a huge family reunion converging all at the same time, excellent staff– 5 stars for Astede and Burkitan both were so efficient and with smiles.
Overall, a great stay for an urban hotel. we took the super shuttle from the airport and rented a car for the last day so we did not use the parking. would definitely stay there again
^^^download the Washington Metro app was a great tool to find your way around the public transit system

The staff here is superb with above average customer service skills. The breakfast that was included was also not too shabby. It had a selection of cold cereals, yogurt, two hot dishes, pastries, coffee with flavored creamers or half and half, oatmeal, fresh waffles, fresh fruit, etc. I think the hot dishes really add a nice touch. I wouldn’t say it was gourmet, but not bad. The rooms were classy and well decorated. They were a little weathered in some ways though. As one reviewer commented, the ac unit clicks on and off and is loud. When it is running, it is too cold, when it goes off hot. No matter how high I turned it up, it was the same experience. The tub had a crack, and the wooden shelf in the bathroom looked like it had seen better days. Some things had been updated, some not. Overall, the room did not seem worth 209… but then everything was sold out in the immediate area. I guess it was a case of demand and location. Speaking of location, there are several hotels in the same area… another cluster about a mile away. The location of this particular cluster had a lot within walking distance (half a mile?). I didn’t try it but I heard there was also complementary shuttle service within a 3 mile radius. So this is a decent location if you want to go without a car (maybe better to go without since I think parking costs). At any rate, there were lots of high rated restaurants I found to walk to. The metro is maybe half a mile away (although I didn’t try it). There’s Whole Foods, a Giant grocery store, a wine bar, etc. There’s some shopping nearby, although it looked like it had seen better days. I felt moderately safe… as safe as one can be in an urban environment… one still needed to be aware of their surroundings. (I probably wouldn’t feel safe alone at night though). But overall the location is walkable and in a busy urban environment (lots of people walking around).

Clean. Affordable. Walk to red line metro. We enjoyed staying here.
Air conditioner fan is pretty loud and the rooms are small. View of a brick wall outside. You get what you pay for though, and this place is great for the money.

Has two beds in my room and like I said has free breakfast, but no car parking for you on weekday.

I have stayed here several times. There was a problem with the cleanliness of the room once, the staff fixed it.
It is not a five star hotel as far as staff treatment, no one really greets you, but for a clean bed and pretty good breakfast it works for a quick overnight stay. The parking is the worst thing about it being as they stress an «urban» hotel. If you are on a lower floor you will have a lovely view of the unused parking garage behind it. The stickers letting you know the sheets are clean have to be the same ones from the beginning so it is thought provoking.
It’s A-​OK.

This is a good value for money in the heart of downtown Silver Spring and just a stones throw away from Washington, DC. The rooms are larger than I expected and a continental breakfast is included. There are signs everywhere letting you know that they wash the comforters which makes you hyper aware of the cleanliness of the place. It almost makes you feel like they are trying to hide something. I don’t think this was the desired effect of all of that odd signage.
I disliked the slow WI-​fi and the parking situation is ridiculous. There is no on-​site parking and the valet parking is inefficient. You have the option to call or text when you are ready to get your car. I had an early morning train to catch and I texted for my car as soon as I woke up. I was irritated to find that my car was still not ready when I got downstairs. I was told that «the guy» was doing something and didn’t have his phone on him. Really?!
3.5 stars overall.

Sweet place to stay if you do not want to be in on all of the action in downtown DC. Close to everything you could possibly think of! Lol

The Good, The Bad, and the Ugly
The Good:
Great staff, very friendly. Free standard Hampton Inn breakfast. Option to text the valet in advance to have them bring your car up. Walking distance to downtown Silver Spring with lots of good restaurants and shopping. Very close to the metro and a short drive into DC. I’m a weekly traveler, and I have to say that this is one of the best hotel beds I’ve ever stayed in. It’s extremely soft and the pillows are great. I would have slept like a baby if not for…
The Bad:
THE A/​C UNIT. Goes off about every half hour and sounds like a lawnmower running over rock salt. No wait, that’s too generous. It’s more like a dryer full of gravel. Impossible to turn off, this almost caused me to change hotels. Also the «gym» here is terrible and the pool looks like it hasn’t been cleaned since Obama took office. Valet parking only.
The Ugly:
Terrible channel listing, unless you want to watch the news or weather you’re out of luck. No big deal, I’ll just watch Netflix… NOPE. By FAR the worst hotel Wi-​Fi I’ve ever experienced. I could shoot and edit a Hollywood movie in the time it would take to load an episode of South Park.
The proximity of Silver Spring to DC is really what makes this a good place to stay. Next time I will probably try another hotel in the area though.

As a business traveler, I have several immovable needs: hotel rates within per diem, proximity to customer location, cleanliness, free parking and complimentary breakfast. These five conditions are rare in metropolitan DC area as I discovered during my research since our travel department will just book you in any hotel that comes up on their system. I needed to be close to Walter Reed hospital in Bethesda but there were no hotels within my per diem that I would want to stay for any length of time. Free parking is another major issue since most hotels — especially mid to high end hotels only provide valet/​pay parking. Complimentary breakfast is apparently not in vogue in this area either since most hotels do not offer free breakfast.
Location, location, location: Hampton Inn is close to Bethesda and even in heavy rush hour traffic, took about 15 minutes from hotel to WRNMMC at Bethesda with or without freeway. It’s faster using local routes.
Parking: although Hampton Inn only provides valet parking (not reimbursable); however, as the valets will tell you, there is public parking structure on Cameron and Fenton Street that offers free parking on the second floor from 7PM-​7AM weeknights and all day on weekends. It literally takes one minute to walk from the hotel to parking on the next block.
Cleanliness: hotel rooms are large, modern, clean and very comfortable. The cleaning staff keeps both the bedding and towels well laundered. The only issue that I had was that the heater was loud at times that had me thinking about changing rooms but I didn’t have the time and the energy to do that. I did ask about it to Mr. Wesson and he was more than accommodating to help me settle into a new room when I was ready. By the way, I found everyone from the Front desk clerks to the valets out in front to be most friendly. I travel a lot for work so it was a refreshing experience to be greeted each day by the friendliest hotel staff encountered anywhere.
Free breakfast: I read the posts by previous guests on Unilocal before booking this hotel and I have to agree that the breakfast is one of the best that I’ve seen. Aside from scrambled eggs and meat items, there are vegetarian friendly items like fresh fruit, pastries, oatmeal, waffles, etc. that are a real blessing when all you want is to grab a bagel and a banana as you exit.
This is the longest review that I have ever written but it was such a challenge for me to find this hotel for work and I had such a positive experience that I felt I owe it to my fellow road warriors to list the amenities that we need when we travel. Check out this place when you are in need of a great place to stay in metropolitan D. C area. I forgot to mention that it’s in downtown Silver Spring within walking distance to the malls, two blocks away from Whole Foods and CVS on Fenton Street among many other stores that you may need to be comfortable during your stay. Happy trails!
P. S. Room 201 occasionally has noisy heater sound that lingers after the heater shuts off.

This place is not exactly the best.
First of all, we get there after check in time so that we don’t have to wait, but we waited. They had to call up many times to make sure there were clean rooms available. Then, when we get to the room, I check all the pillow and blanket coverings and there are stains. I’m sure they had been washed but it’s still not okay to see stains.
After we got settled in our room, we found out our toilet wasn’t working. We had a maintenance man come and work on it and get told it wasn’t working. We had to re-​pack up all our things and switch rooms. And something else that was annoying, the ice machine on the floor we were moved to didn’t work, so we had to go to a different level.
There were some pros though, the ladies at the front desk were very nice and helpful. It was just the hotel itself and cleanliness that really bothered me. But for the OK price and 1 minute walk to The Fillmore, I shouldn’t really complain.
I don’t think I would come here again though.

I am not sure why this hotel has so many low reviews. For me, my stay was a joy (as far as staying a hotel goes).
Recently, I had to be in Silver Spring for work, and stayed here for five nights during that time. It was a short walk from the Metro and a short walk from where I needed to work. The room was gigantic (there were more TVs in that room than there are in my house), very clean, and very comfortable (especially the bed). Shower pressure was perfect in the shower (always a plus!)
I checked out the fitness center a couple of times and it was better than most. The machines in there were probably as nice or nicer than the ones in my gym, and they had a good selection of dumbbells and medicine balls. I ate the free breakfast every morning, and it was pretty awesome for free, especially the corned beef hash (they needed to have that more than once). They have free booze in the evenings, and food as well. However, the hotel is also really close to a lot of great restaurants with lots of diversity in cuisine. Seriously, I could walk to a place that had just about any kind of food I would have wanted. Wi-​fi was a little slow. That would be my only complaint.
The staff was always extremely friendly, housekeeping thoroughly cleaned my room every day. I’d happily stay here again.