Marshalls

This Marshalls just sucks. It just sucks. I just wasted good time trying to find stuff. The store appears disorganized and a lot of the merchandise is either damaged or opened from packaging. Things that you need, they aren’t in stock. All in all, this place is a major disappointment.

This marshalls is SMALL!
They usually have good staff at the register but not enough at on the floor to get help. I never shop at the clothing section but I look for little odds end stuff at the sporting goods and household stuff. I usually find good deals! :)

I’m actually a fan of Marshalls and TJ Maxx, especially Homegoods, but this location is just terrible.
Seriously. Awful. I do like the cookware/​house stuff in the back, but other than that, ugh. Everything is messy, nothing is where it should be. Wallets with the cookware? Underwear with books? Oh, that IS where that goes? Sorry, my fault for assuming otherwise.
Do yourself a favor. Don’t shop here.

Poor quality service and goods.
Today I went to Marshalls to purchase a bed sheet set. The set I selected had obviously been a returned item. It was opened refolded into the plastic packaging, but bolted back shut. I don’t mind buying returned/​refurbished items so long as it’s in top condition.
At the cash register, I asked the cashier if all the items (fitted and flat bed sheets and 2 pillow cases) where included. He assured me with great conviction that all returned items are thoroughly inspected, so there would be no missing items.
To my great surprise (and temper), I later discovered that the set was missing 2 pillow cases! I shook both sets like a mad woman, hoping to find them. Alas, I got gipped.
«All returns are thoroughly inspected»?! HA! I guess the inspection was so thorough that someone was able to «misplace» two pillow cases (i.e., steal them).
Now I have to go out of my way to return this item. (Why should I have to inconvenience myself for their carelessness? Can they at least refund my bus fare?)
Lesson 1: stick to Target or TJMaxx.
Lesson 2: Stealing items is easy at this location. Employees don’t check returned merchandise.
Lesson 3: Inspect ALL your items before leaving the store. Don’t take the employee’s word on it. Had I followed my instinct to open the package at the register, it would have saved me from disappointment and from wasting my time and money.

I used to love Marshalls. The clothes were organized by designers. Not at this location. It is like being in the clearance section of what was once Hecht’s. Everything is crammed together. I didn’t see very many well-​known named brands, except for men’s Ralph Lauren polo shirts.
The prices aren’t super great. You’ll find nicer clothing in the clearance racks at Kohl’s (Some stuff there is 70% off!). I did buy a tunic for $ 16.99. It has the colors I was looking for, but it isn’t quality merchandise. However, my little pooch does love the squeaky pig I snagged for her for just $ 2.99. For that alone, it was worth the trip.

Compared to the TJ Maxx near where I work, this Marshalls is A-​OK. I’m not sure what people are expecting, ummm, it’s a discount store, hello? But it’s much better than the TJ Maxx in Friendship Heights (that place looks like a tornado rolled through it every single time I’ve stopped in). If you go later in the day, this Marshalls is gonna be kind of messy, but that is true of any Marshalls.
The secret is to go on Saturday mornings right after they open, it’s usually empty, and nice, clean, and organized. There’s a decent selection of both mens and womens clothes. They also usually have a bunch of Yankee Candles, which makes my day :)

No not a fan of Marshalls any of them so yes definitely some one sided bias on my part but this place is messy and has a dollar discount store look and feel. I don’t see all of those so-​called famous brand items just a lot of rumpled through, unknown labels. Sales people didn’t look too happy walking around and they weren’t even bothering to straighten anything up just leave it on the aisle who cares.
Wife and I just happen to venture into here when at City Place one sunny after the snow storm day here in Silver Spring just to get around and try to do something I don’t like City Place it was alright for a brief shinny moment when it first open back in the last century but now it’s really run down and nothing left but super discount dollar stores and fly-​by-​night independent businesses with Marshalls being the anchor store. Really sad state this mall and it’s reflect very much in this store cheap depress feeling and just plain messy.