JH Mountain Auto Services

Fantastic service. You won’t find a better tow service in the area. Make this your first call.

I called with an emergency on a Friday and even though they weren’t taking appointments until Monday they let me stop by. Instead of charging me to fully diagnose the problem, they advised me of a simple fix to try first. Thankfully that worked. This shop is totally on the up and up.

Needed to get a slow leak on one of my tires looked at and decided to try JH Mountain Auto based on reviews and availability to get me in immediately. It was the first snow fall of the year and they were swamped but Brad told me to come on in anyway. It only took an hour, cost $ 30 and everyone was really friendly. Highly recommend this place!

Just got my tires rotated here. Guy at the front told me it would be $ 25 then when I come to pick the car up they charged me $ 55 claiming they never said that. They flat out lied. Typical summit county.

so many positive reviews why did they have to be so bad!
a friends subaru was towed here with an engine failure. the shop quoted $ 5500 and 3 – 4 weeks to repair. i called subaru, «book time» to replace the engine… 6.7hours. engine cost… $ 3420… hmmm
here’s the best part. the engine was under warranty with a shop in denver, and these guys offered to participate and honor that warranty… as long as the other shop paid $ 5500 to them…
when my friend told them it would be cheaper, and much faster, to have the vehicle towed to denver for repairs at the original shop… these guys said they wouldn’t let the vehicle leave.
not only would they not let it leave, they said we owed them $ 300 in «diagnosis» …
they also said we owed $ 50/​day in storage for the 3 days it had been there.
The diagnosis they came up with was to replace the Crank Pulley (Harmonic Damper) and said that cost the $ 300, EVEN THOUGH THEY WERE WRONG, IT ACTUALLY NEEDED AN ENGINE!!!
BEST YET, we go to pick up the car, they said we are responsible for the freight the paid to ship the Harmonic Damper that we don’t need, that they charged $ 300 to in improperly diagnose.
this is fraud. the other shop swapped the engine in 2 days and had me on the road. these guys are quite literally … highway robbery.
i guess they stay in business with the tourism and frequent tows from the mountain passes. if taking advantage of honest consumers keeps them in business lets help shut them down.

After reading all the positive reviews about JH Mountain Auto Services, I really wanted to like this place after taking my car in for service, but with their poor quality of work, I had to share my money-​wasting experience, so other customers think twice before being burned, almost literally, for hundreds of dollars like I was.
My car needed an oil change, rear brakes/​rotors, and wheel alignment. However, the mechanic’s workmanship was a disaster requiring additional servicing by another shop. All of the oil that was added to the car leaked out within the first few days — something that has never happened after several dozens of oil changes over 140k miles. A return visit took an entire day to correct the issue and refill the oil. Shortly after, the rear brakes began burning, wearing away the pad and ruining the brand new rotors. I inquired about warranty coverage, but since this shop is always slammed, nobody answered the phone or returned multiple messages to address an urgent, safety related issue. Showing up in-​person didn’t help either, as they were so busy they couldn’t take a look at the car for «weeks» — longer than anyone with common sense is willing to drive a vehicle with no brakes. On top of it, to this day, I still experience steering wheel vibrations at highway speeds, indicating the wheel balance is still off. 0 for 3. Despite being so busy, the service advisor working the front of the house works hard, doing the best he can considering the shop is understaffed — the silver lining around a relentless storm cloud.
After spending over $ 500 at J&H and getting no solution to fix the brakes in a timely manner, I had to take my vehicle to a different auto shop in Summit County and spend another $ 500 to correct the vehicle’s brake issues. They were able to not only give me a lower price on warrantied brakes and rotors than JH did, but they delivered the parts from Denver and installed everything on the same day to get me safely back on the road — What JH Mountain Auto Services should have done from the start.
Beware.

Great customer service
We called with a flat from the road and even though he was closing in a few minutes he said it was no problem, to bring the car in.
We were only one of 4 other customers who came in late that he continued to help with a great attitude
Tire was patched and changed in 15 minutes
Highly recommended, makes it easy to support local small business

Solid guys. They don’t try to upsell you on unnecessary service, they don’t try to rip you off. They’re known locally for being straight forward and honest. They do what you ask them to do, and they charge a fair price. The work they do is solid. Whether a local or a gaper passing through, you can count on these dudes to fix your car and give you a fair price.

As far as I’m concerned, there is no more honest, trustworthy, reliable and capable auto shop in Colorado, and in generally I have never personally found a better shop than this anywhere I’ve ever serviced a car, in over 45 years.
These guys are extremely communicative, they recently moved into a nice new office, and check in is a breeze. They will solve your problem that day, or if it takes a little while due to a part, that part will be there in as little time as physically possible, and they will get you notified and the part installed ASAP.
Their prices are honest and fair. I would trust them to give me as fair a price as possible, and I would trust that I could shop anywhere else and never get a better price, even if it were for an oil change. I know I couldn’t get a better price at even a Grease Monkey, or Discount Tire, and don’t bother to search and compare because why do that.. . these guys REALLY know what they are doing and will DEFINITELY never suggest work that is not entirely necessary, as some of these other chains are known to do.
I have owned a Lexus, Volvo and Chrysler product, and of course JH prices are better than the dealerships for normal and routine service work, but they are the ONLY place I will ever trust my car work to be done outside of the dealership, and now that my car is out of warranty, I will use JH exclusively, instead of the Lexus dealership (because we have a home in Summit County as well as Denver).
I recently had my oil changed and had them look at a part of the front bumper that had come away. They had to order a part, and in the meantime my husband’s office’s shop fixed it and I forgot about the part. When JH called and said the part was in, I said I had forgotten, and they said there was a slight restocking charge but forget about it as I was a good customer. Wow, they are the best!
I would never go anywhere else if I were you!
Diane K.

Brakes were shuttering as we came down the mountain. Turns out we needed new brake pads. Great, friendly service. Highly recommend.

Ok, so no one is ever excited to have to have their car worked on, but when you have to have work done, this is the place. I live in the Denver area and had picked up a friend from DIA and we were driving to Beaver Creek — on the way, my car started shaking like crazy when I hit the brakes at high speeds going over the mountains. It was Saturday (late afternoon) and we pulled off at Silverthorne. Thankfully, we found JH Mountain Auto — it was seriously a blessing, stroke of luck, whatever you want to call it.
The owner, Camille (spelling?), was terrific — he fit us into their already busy schedule, found the parts needed locally, did the work, and has us back on the road in just a few hours. Not only was the work quality, he explained everything professionally and thoroughly to ensure we understood the work and pricing. He even had one of his staff drive us over to the Outlets a few blocks away so we could at least kill some time there while we waited.
Then… when we left the shop, we went to the grocery store nearby to pick up some food to take to the condo where we’d be staying that evening. Would you believe it? When we went to get back in the car, we were LOCKED OUT. They’d left the key in the cup holder so when I got out of the car, I forgot it wasn’t in my purse (my car isn’t even supposed to be able to lock if the key is in it but it did.) I called Camille right away and even though the shop was closed and he was going home after a long day, he came right over and unlocked the car — and refused to let us pay for it. Talk about patience and service!
The owner is exceptional — he was courteous, fast, and skilled. I’ve never gushed about having to have my car worked on… until now. Thank you JH Auto — I kinda hope I never need your services again but if I do, I know I’m in good hands!

I just moved right down the road from this place and couldn’t be happier. I showed up here late on a Saturday afternoon with a screw in my tire. Technically they are only open by appointment on Saturdays, and the screw in my tire wasn’t anything important as it was still holding air, but the two guys who were there were more than happy to take the screw out and plug the hole for me. From talking to the mechanic I know they are a garage I will be able to trust to do a good job and not screw me over. If you are a summit county resident I wouldn’t go anywhere else!

We rented a car at the Denver airport and felt the brakes going out as we descended from Loveland Pass on I70. It was terrifying to feel the shaking of the brakes and smell burning tires. We pulled off at Silverthorne only to discover the dealerships and mechanics all seem to close at noon on Saturdays in August (it was about 2:30 pm). Matt Solo answered the phone at JH Mountain Auto Services and said he was closed, but would be happy to help us. He took in the car, coordinated with the rental company, replaced the tire rotors and brake pads, and had us back on the highway within two hours. Matt seriously saved our vacation. I don’t know what we would have done if he had not been so willing to work late to help us. We would have spent hours waiting for the rental company to figure out a fix. THANKS for your great service, kindness and generosity!

Wonderful service! I’m going to be taking all of my vehicles to them from now on. I made an appointment and dropped my truck off a day in advance and they were able to get me back on the road 5 hours after I dropped it off. Highly recommended!

I am sooo impressed! You are stupid if you don’t take your car here. Take it from a local, good service is hard to find and JH does not disappoint!

I cannot say enough good things about my experience while on vacation in Breckenridge/​Silverthorn, Colorado.
We ruined our brakes traveling to CO but only realized it on Sunday. We found them on Unilocal and when we called, they not only answered but had me bring our 2010 Tahoe over immediately.
While spending $ 1000 is never fun, they were professional, quick and happy to provide a complete explanation to what happened to our brakes.
THEN, he took me out to show me how to use the tiptronic transmission in my truck so I would not have this problem again.
Use this place.

This is truly as good as it gets. Girlfriend drove my car into our garage and my Subaru needed some body work done. Not wanting to go through insurance, I was able to work with them to keep my costs down. The day of the work, they picked up my car from my work, had the fender, bumper, and light done in 2 hours, then came and picked me up at the end of my shift! No other place has ever done that for me. The best part was that they did good work for a REALLY good price. Camille is the nicest guy and very knowledgeable.

I blew out the sidewall on my tire on I70 just up the road from JH. I called after work hours and the owner picked up. He went into his shop to see if he could find my tire and get it all set THAT NIGHT. Absolutely the nicest guy, honest and professional. Highly recommend.

JH is the most reputable shop in Summit county. My wife and I screeched into this shop late on a saturday and Camille’s friendly service and helpful insights got us back on the road and to our campsite before sunset. I wish this shop was in Denver. It is the most honest shop I have ever dealt with. I highly recommend. They were also super nice to our dog! Our brakes sound and feel great.

We stopped here to get a piece of my undercarriage removed because we took my car on an off-​road 4WD drive road. The guys were very gracious and did it for nothing. First class service in the mountains is awesome!