Silverton Inn and Suites

My friends and I have made the Silverton Inn & Suites our go-​to for writing retreats because of the friendly staff, nice rooms and overall good service. The manager was great, going the extra mile, making us feel like we were the only guests that mattered! Definitely recommend and we will return.

I have been to the Silverton Inn and Suites many times over the last few years, most recently this last weekend. The staff is phenomenal, always friendly and helpful. The rooms are clean and comfortable. The restaurant food is the best. Every meal was great. My friends and I are huge fans of their french fries :) I would highly recommend this hotel for anyone who wants to stay a few days and explore Silverton, a treasure itself.

This is the cutest hotel in the cutest town! I was a little nervous after reading some reviews, but for no reason. Kathy at the front desk was exceptionally helpful, gracious, and courteous. The room, well, I wish all hotel rooms were as well put together as this one. I would definitely come here again!

Nice, clean, quiet, room; helpful staff; good food in the coffee shop; but limited amount of off-​street parking (meters after 9 am)

Last stayed here in 2012 and swore I would never come again. A deep desire to revisit Silver Falls and the surrounding area, along with a lack of any other lodging due to October Fest forced my hand… and a return visit to Silverton Inn.
I was pleasantly surprised that the Inn has switched owners — I was told about a year ago — resulting a *noticeable* improvement. They’re still pricey compared to the higher-​quality, lower price local bed and breakfasts, but despite being overcharged, the Inn IS a quality place to stay.
Wonderful friendly, warm woman staffing the front desk on Saturday night ⁹⁄₁₃ and Sun am ⁹⁄₁₄.
Our room was clean and well kept.
In contrast to my former experience, the room was well appointed with copious amounts of body soap, shampoo, conditioner, a wall-​mounted vanity mirror in addition to the larger bathroom mirror, a hair dryer, in room coffee machine, large TV, ceiling fan, iron and ironing board. The bed was a queen and very comfortable.
Where my last visit (staying in a different room) found pretentious, Thomas Kinkade-​ish home décor, this visit found a better, honest hominess and toned down Kinkadishness…
My only complaints? Some of the tiling near the rear balcony was worn, there were some odd black scrapes and spots above the shower, the balcony overlooks… nothing (an alley and a next door neighbor’s house 15′ away?
But, aside from those minor issues my only lingering complaint from my last visit was the sequined, ornate beaded decorative quilt and pillows filling the bed that-​I-​cannot-​imagine-​for-​the-​life-​of-​me they actually lauder between guests and who-knows-what-you’d-find-with-a-black-light-on-them… They look inviting… but frankly they’re the first thing I throw off the bed onto the floor with two fingers so as not to get something on my hands…
I’ll repeat my refrain from my 2012 visit: this’d make a good stay at $ 100. For $ 90 it’d be a steal! I’d do $ 120 and probably be happy… but for $ 160 when I can stay an any of the town’s bed-and-breakfast’s with higher quality, charm and warmth, a home-​cooked quality breakfast and B&B specials like bathrobes, homemade treats waiting for me upon arrival and luxurious rooms *at less of a price* it just doesn’t makes sense to stay at Silverton Inn… unless there’s no B&B available.
Silverton Inn you’ve done good: you REALLY improved upon my last stay. But, If the Inn wants my business, you’ll need to lower the price to make yourself competitive with the B&Bs.

A very quaint cut space in a gorgeous little town. The exterior is very attractive, and the rooms has large grand beautiful wood furniture. I think all the rooms have at least a half kitchen, ours has a full.
They just added a resteraunt with a full bar.
A very reasonable choice as this town has limited rooms.

I had high expectations but was highly disappointed… by the manager none the less. I booked my room and when I went to cancel my room due to work reasons I got nothing but attitude. He then I’m a cold and snooty manner there was a 72 hr cancellation notice. I told him that I agree with him but there is generally some leeway with emergency personnel such as firefighters, police ect. He said sorry but it’s policy. He said he isn’t being any more harsh than «any other hotel in the world». I told him when I worked the sandy hurricane was the last time I cancelled a hotel and emergency personnel have to hop from one place to another quite often (btw I just got the power back up to the PDX airport) and typically managers are understanding.
In the end my worked picked up the bill but the treatment and attitude I got from the general manager is why I’m writing this.

The place really was quaint but the rooms needed much updating. The décor was new but the room was seriously outdated! For the price we could of stayed in an upscale resort. And the front desk help not so frendly. Don’t think we will be back.

Cute place! Good continental spread. They made us fresh pancakes. Dog friendly. Mini fridge, wet bar, coffee pot and microwave in the room. Comfy bed. Near a cute downtown, outlet mall, and wineries. Couldn’t ask for more.

We had an absolutely amazing experience here. Our room was cute, clean and spacious and the managers were very helpful. The covered bridge room was great, 3 queens, kitchenette (full sized fridge, oven, table), provided plenty of shampoo and conditioner! Located in downtown Silverton and is a short walking distance to multiple restaurants.
What made our stay extra special was the couple that managed the hotel. They were extremely helpful in all regards, nice and professional. After the couple learned that we would not be able to make it to the free breakfast in the morning (we left at 5:45 every morning for a local horse show) they brought us a pile of bagels, strawberries, butter, bream cheese and jam that evening so we could still enjoy their breakfast!

First impression was actually quite good. Outside lighting, paint job all make it look nice. Quaint, boutique… good for a weekend getaway from Portland, was what we were thinking. We love hiking Silver Falls, and sometimes you just need to get away. The main lobby room was also amazing. High ceilings, big fireplace, leather furniture that is comfy.
Now…for the 2^nd impression… the rooms. The new construction is the lobby/​bar area. The rooms themselves are 50+ years old and the sheetrock from when it was a dumpy apartment is still there (popcorn ceiling, bad brown stove, cheesy kitchenette and all). So, what does this really mean? It means that because someone smoked in this apartment for 50 years that the room still stinks. My husband and I couldn’t sleep or even breathe! We ended up opening up all the windows and the door and slept with the bedsheets over our face. If we didn’t have the kids with us, we would have left at 2 AM when we were awake and complaining about it.
Don’t bother. Spend your money elsewhere. Save your lungs. We are always looking for independent places to support and come back, but this is definitely one place that should be bypassed.

I stayed here for a few nights, and I would definitely stay here again. The managing staff were so helpful and friendly, with good recommendations on places to eat and information about the town. The weather was cold and icy/​snowy while I was there and I asked to borrow an ice scraper because my rental did not have one. The manager went and got his, and before I could protest was already out there scraping my windows — so so nice!
The room looked to be recently remodeled and was quite nice with a kitchenette that had both a fridge and microwave. Nice bed and good pillows though I wish there was a spare comforter for when the room was heating up. But once warm it was quite toasty and pleasant. Convenient in-​wall ironing board, and there was lots of information about local places and activities. Also, the central location was very nice — just a couple of minutes walk to some delicious food options and a great one-​screen movie theatre.
The included breakfast was quite nice. I like the little dinning area that was comfortable to watch both the street traffic and some morning news on the television. Good, standard offerings; I stuck to my bagel, oatmeal, and tasty coffee but saw that they also had the availability of pancakes.

Cute place, nice location in the center of silverton. Room was inexpensive but on the flip side it was too close to the other rooms and so we could clearly hear other people talking. If it hadn’t been as full probably would have been fine.
Breakfast in the am (included) was nice. Yummy pancakes w Marion berry!

not bad… but just not great.
very centrally located in the cute little town, you can walk to lots of shops and restaurants…
very nice staff. the lady who seemed to be running the place was very friendly.
it looks very cute and its well kept up.
When at check in on a friday we were brought to our room and told that the painters and crew (that were working JUST outside our door in both directions) would be wrapping up and be done. well, they were for the night. BUT they were back on saturday morning and into the late afternoon. noisy, smelly paint. ugly to look at. really (all the torn up construction stuff lying around)
in the room;
the bed looks nice and felt fine but… creaked like crazy. awful. not really sufficient blankets and no spares or pillows either.
the cheapest p.o.s. toilet seat made out of plastic that would not stay up on its own.
outdated information about the towns going on and restaurants (last summers brochures)
no paper and pen
no fridge
couldn’t find any ice machine, had to ask for some at front desk.
but it was clean and not shoddy. the tv worked…
we had a little continental type breakfast in the morning. icky coffee, but fine for a continental style spread.
…the painters/​crew were very noisy during the in room couples massages that we had signed up for. i will say the massage therapist was very nice and did a pretty good job despite there not really being any room for her to move around after she set up in our rather small room. and awful lighting and noisy noisy painters…
not really the hotels fault, but they could have told us about the construction before we made reservations for the weekend, (they did not) and SHOULD have made them be quiet or leave for a guests massage…
to be fair, we did mention the noise on the way out, and were given a bottle of wine to take home because of it. …
that’s all.

This was a last-​minute choice for a place to stay in Silverton, as I found myself in town on short notice with no reservation. A local friend called them to check on availability for me and was quoted $ 79 per room. When I arrived at approx. 9:30 on a Sunday evening, I found the office closed and had to ring the bell for the clerk, It was about ten minutes before she arrived. I asked for a room on the main floor and was quoted a price of $ 89 not $ 79. When I asked about a special AAA rate I was told that «we don’t have AAA» but that I could get a $ 10 discount anyway! Then I learned that the hotel does not accept American Express. Yes, I know all the reasons for this and why some small businesses don’t like to take it but it is my card of choice and it is inconvenient for me to use another. I would happily pay the additional 5% or whatever they get charged if I could use it. The room was large but cold… both in temperature and ambience. The large and comfy bed was so covered with decorative pillows that I had to make a big pile of them on the floor just to get under the covers. After a long day or driving, I’d hoped to take a hot bath… no such luck, as there was only a shower. Although it didn’t matter to me I also noticed that there was no full-​length mirror in the room… many travelers like to have those. Nor was there any note pad and pen/​pencil by the phone… that was another minor irritation. When I checked out in the morning, the office still seemed to be locked but a cheery fellow asked me if I was checking out and took my key. I was sort of surprised that he didn’t even ask me if I’d enjoyed my stay… they even do that at cheapie places like Motel-​6. The impression I took away (slow service in the evening, no AmEx accepted, lack of useful things in the room, indifferent attitude of staff at check-​out) left me thinking that the entire place could use a crash course in providing service… which seemed to be lacking, at least when I stayed there on 3-​27-​2011.

Clean, spacious, comfotable place to stay right in the center of Silverton. Not overpriced for what you get. Suites come with a kitchenette. The whole place has been remodeled recently, so there is a new feel to it. Probably a three star hotel, so giving four stars for what it is worth.