Go Mini’s of Ventura County

We used two of their containers. Mike, the owner, was always awesome to work with. Valerie, his assistant (I believe), takes care of MUCH and was just as awesome.
From the day we began using our first container until the day we needed to vacate, this company was incredible.
The lower rating is because the actual day of our vacate was the worst experience we could have had. I have even emailed both Mike and Valerie about it and received no response.
March 19, we vacated both containers. 1 container was out front and ready for us (but this is where it had been stored anyway). Our second container was in the back. The yard supervisor and I had spoken more than once. The first phone call was at least 2 weeks notice. The yard supervisor KNEW our second container need to be moved up front (it had another container in front of it), so as to facilitate our vacate.
We arrived and the second container was never moved or unblocked. The ONLY answer we ever received from the yard supervisor was that the forklift could not move the containers due to the crumpled black top. I asked more than once why the flat bed truck they use to transport these containers wasn’t used (and we were not notified of any of this in advance) — I was never answered.
In addition to our being so inconvenienced as to have to back a 26′ UHaul to the back of the yard to vacate our container in the back and blocked by another container, we were also asked TWICE to move our 26′ UHaul (while in the process of moving our belongings) so that their driver could access a container for another customer that the UHaul we were transferring our things to was blocking. Twice we were interrupted and twice I flat out refused and TOLD them they HAD to wait.
We still had to get from Ventura County back out to San Dimas, pack for a short term trip and drive another 7.5 hours to where we had been in the process of moving to since the last weekend in February.
I have no question believing that both of our containers would have been transported to where we were moving to had we been paying for our containers to be moved. It is clear to me that the container we were horribly inconvenienced over — due to crumpled black top, was due our vacate and no more money to be made by us.
I will gladly repeat that the owner, Mike, and his assistant, Valerie, were always very accommodating and helpful. The yard guys — not so much, and — unfortunately, Mike was out of the country at the time of our vacate.
I am truly so sorry that we were put through what the yard guys subjected us to upon the day of our vacate. (I was told «thank you for your business» and «sorry for the inconvenience» AFTER we were done vacating the container in the back of the yard and were working on the one out front. By this time, those words were just words).
I hope Mark and his truck driver, the yard employees, have received some kind of disciplinary action for their treatment of us upon our vacate. I don’t know because no one has responded to me.

Cannot say enough amazing things about these guys. Following a TERRIBLE Saturday experience with the «big-​name» guys (see my profile for the one-​star review I just wrote them), I didn’t think there was a very good chance we’d be able to get anyone to deliver a container the next day — on a Sunday. Thankfully, I was wrong!
Called the national number around 7pm Saturday wondering if there was any chance we could get next-​day delivery. The young lady on the other end said she couldn’t say for certain, but would get in touch with a local location immediately. Within 15 minutes, I had a call from Mike in Simi Valley from his personal cell phone. I asked if there was any chance we could get a container delivered the next morning. «There isn’t a chance,» he said, «there’s a guarantee.» Nice, Mike!
Next morning, Mike was there himself unloading the container in front of our house. It was clean inside and out; I had no qualms about putting our house-​full of belongings into it. We had a broker’s open house scheduled for 11AM Tuesday; told Mike we’d need it gone by then. «No stress,» he said and he was back to take the container away at 6AM on Tuesday.
Can’t say enough good things about these guys. Great service AND amazing customer service!

Vey happy with GO Mini. Very easy to schedule delivery of the container and scheduling pick up. Our delivery guy was very nice and made sure to walk us through everything. Little scary to see all your belongings drive off and not see them for a while. Nice customer service and cost comparison to PODS is great.

Ok if you are moving use these guys. They have 3 different mini storage sizes. Alex was extremely helpful in scheduling you and helping me with the rates. We had to be out of out place in a hurry. They totally accommodated us with our schedule. When the driver Caesar came to drop off the mini he was on top of his game. Had to park the mini under our carport. Loaded the mini up and two days later off it went to storage. I had to change the new delivery date no problem they squeezed me in. Again when it was time to drop off our stuff caesar was there and is extremely professional.
I highly recommend these guys if you are moving.
Great customer service.

Great company! Excellent customer service and they were able to get me a storage pod the same day… Thanks Alex.

This is truly the new way to move! I’m a single mother with 2 small children. I was dreading on finding the time to pack up my home and move. Go minis made it easy for me to take the time I needed to pack in my own time. Customer service was top notch AND my experience as a whole was far less stressful than I had ever imagined. I would highly recommend Go minis to anyone looking to move. Thank you!

Great Customer Service, No Hidden Fees
Just finishing a local move and only have great things to say about the Go Mini team in Simi. Christina was always courteous and the price was never in question. She followed up upon delivery and through the process. The driver — Alex? — was professional and moved our container to our new home with ease. Nothing broken? Would really recommend this firm — I called several and their price combined with customer service made the difference.

Moving has never been easier. Instead of walking up the ramp, I just stepped into the container to load it. I didn’t have to rush to return the truck, I had the container for a whole month for the same price. The container was clean, and at 20 foot long, took all my stuff. This is the only way to go when moving. I’m going to be remodeling soon, and am going to use Go Mini’s again. Good company!

What a great experience!!! From the GATE Go minis has been amazing (already)…Christine in customer service was so great in helping me & expediting our order. We were in a pickle & needed a storage unit delivered to our office immediately (we had product LITERALLY sitting in our parking lot with no where to store it-​full warehouse) Every other company i contacted for portable storage containers would take at LEASTTT 2 – 3 days for delivery and charged an arm & a leg for not only the monthly rent but a CRAZYYY amount for delivery & pickup charges. I put in an online quote around 3pm Monday… was contacted by christine for further help literally 10 mins later, placed the order and she even honored a random $ 25 dollar off coupon i had found online! She went to great lengths to be helpful and so sweet I couldnt have asked for better customer service for such an urgent & panicked request.
The storage unit was just delivered (the very next day) and the driver Kerry was so efficient! He called when he was on his way & when he got here he maneuvered that little container into a tinyyyyyy spot! He even unloaded the storage unit to turn it around & reload it again so that the door to the unit was facing the correct way… pretty great of him to do that! It was kinda awesome watching him wiggle that flat bed truck into a spot and then control the flat bed all perfect to gently carry the storage unit to safety lol… it was quite a show since the spot we had to put it in was veryy small and kinda inconvenient for a huge truck!
but thank you so much again to Kerry (driver) & Christine (customer service) and GO minis for pulling me & my companys butt outta a sticky situation! You guys are great.
Sincerely,
A Sticky Butt & TPC Plumbing Connection

We have had a storage pod with Go Mini for years. The people who work there are the nicest people ever! Everyone is a pleasure to work with. Prices are reasonable and they go out of their way to please.