Food is the same five guys quality as any other five guys but I usually ask for two bottom buns or the cheeseburger cut in half and put on a hot dog bun. The other five guys on Fifth street have no problem with this request, however the manager at this location rudely told me that they can’t do that, and that it is against company policy or some nonsense, the next time I came I asked for the same thing and the manager erupted on me as if I asked for some crazy request. Please read Paul P. ‘S review for an accurate description of the manager.
Lisa D.
Évaluation du lieu : 1 Reading, PA
We got 3 cheeseburgers & a large fry to share. Part way thru the fry, we found a DEADBUG! My daughter threw up and I felt sick to my stomach. We went back, bug in tow in the remaining fries, and as well as the final cheeseburger(which was for someone who — thankfully — wasn’t there!). Told the manager the story in a soft voice, as to be courteous of the others eating and asked for a refund. He only refunded the cheeseburger & fries that were returned! Are you kidding me! I WILLNEVERGOBACKAND I HOPENOONEELSEDOESEITHER!!! HEALTHHAZARD!!!
Becky D.
Évaluation du lieu : 4 Reading, PA
This location is right around the corner from me and I finally decided to try it out. I placed a rather large order online. Ordering online was so quick and simple. They do require credit card information, which is understandable. When I entered the restaurant I was greeted by the friendly staff. It was very clean. I told them I had an online order and they dropped my fries immediately. I think it’s great that they wait until you are there so they don’t get soggy or too cold. When I got my food home it was cooked to perfection and my entire order was right. I ordered 3 large fries which could have fed more than an army. They weren’t overly greasy. The bacon cheeseburger was really good and filling I ordered 3 bacon cheeseburgers, 3 large fries, 1 hotdog and 1 small cheeseburger. My total was $ 50. To be honest I don’t find that too bad for the amount of food you’re getting.
Paul P.
Évaluation du lieu : 1 Mohnton, PA
burgers are the greasiest Ive ever had, fries are hit or miss, sometimes nice and crispy other times limp and mushy. Super overpriced for what you get also. They yell at you as soon as you walk in, my wife and I were confused and almost walked out. One of the people working there had her pants down below her butt and we could see her underwear, and apparently this person was the manager. Imagine that. Made a complaint on the website as we were sitting in the place. 20 minutes later the«manager» that had her pants down called me explaining there yelling policy. Definatly wont be going back, not sure why anyone goes here.
Scott R.
Évaluation du lieu : 1 Reading, PA
Where to start? The place looked clean on the inside. The person running the register was helpful and friendly. The food. It’s burgers and fries. Liked that you could put whatever on it from a list. The fries were fresh. Now here’s the thing. I normally do not eat red meat(burgers). You get your food in a brown bag with the grease and oil soaking through. Got home to find a sloppy burger mess. Burger sat like a rock in my stomach for two days. Not my idea of a good burger. Must say though, the place does pull in a crowd. Last, the price. «Holy $hit» 22+ Two heart attacks on a bun and a large oily fry to go. In a brown paper bag. Place just was not for me or my wife.
Chris K.
Évaluation du lieu : 5 Vienna, VA
Five Guys is taking over the eastern seaboard, and for good reason. Every Five Guys you visit is the same: hot, juicy burger with fresh toppings and fantastic boardwalk style fries. Well, the same as far as the quality food goes. Since Five Guys is branching out so much, you see them popping up in different kinds of locations. What I really like about this location is its open-air dining. It’s got a sort of post-apocalyptic feel to it, sort of like a really hip café would have been in Dresden, Germany in the spring of ’45.