I work within the mall where this location is at. Each time I walk in the store, I am immediately greeted by the friendly staff. I came in a little disappointed because my iPhone case I purchased from them didn’t seem to be fitting correctly. Without any hesitation, they grabbed me a new one. They didn’t even care to see if I had a recite. Now THAT is customer service! Always assuming positive intent. Management is great, and the regular employees are beyond friendly. Love this store and it’s culture :)