Main Automotive

Never had a problem with this place. I think the bad reviews for Yuri and his supposed rudeness could just be his accent and command of the English language. Because I can say with out a doubt he and his brother and very nice gentlemen. Brake job was $ 100 less then dealer. I felt the brakes were to soft, brought it back and they cleaned and adjusted them for free. I had a problem with my horn, they threw it up on the rack saw there was water in it. dried it out didn’t charge me a thing. They never try to sell me anything I didn’t ask for or need. I was talking to Alex while they were doing an oil change about my damaged door. At the time I couldn’t afford to have it fixed, so he explained to me step by step how to do a DIY job on the rust. Mind you, they own the body shop next door. Between them and Rick at the body shop I have found they are great people

Well all I can say I’m so done. They will never get any of my $$$ ever again. Yuri thinks he can intimate women and insult my intelligence. My mother purchased a used vehicle from him in December 2011, it’s a ’99 Camry. However, it’s understanding to have regular car maintenance due to the age. February 2015 the car was cutting off while driving of course they couldn’t find anything wrong. April 2015 the car was doing the same thing, I said it could be the alternator, he said no. They called me and said it was the alternator. Okay. 1 week after being repaired the same issue, cutting off. So I taken it upon myself & go to Auto Zone for a free diagnostic test. They troubled shoot various issues what can be the reason. Yuri said none of these reasons could be why the car is acting up. He stated this test is only useful to pass emissions. I said really. and I told him I’ve spent too much $$$ for this not to be corrected. He told me to let them fix my car. He will never have to worry about seeing me again. Nothing good is going to come his way especially for his business. When Alex was there, his brother everything was together. Yuri has no people skills. He’s all about the $$$. I’ve done business with this shop since 2004.

If I could give this shop negative stars, I would. The guy at the desk (I think his name was Yuri) THREATENED to hit my husband with an object, I have to say it was a bit scary. I AM NOT KIDDING if there was video footage in that room, you’d see it, but they probably destroyed it by now.
My husband and I recently moved to the area and wanted to go to a shop nearby. Our car’s exhaust needed repair, it was dragging on the ground. My husband was a mechanic in the past, but he doesn’t have a garage or all the tools he needs at home. It is only in dire situations like this that we go to a shop. We got a wire to tie up the exhaust as best as we could and drove the car on over to Main Automotive.
So, Main Auto fixed the exhaust (after being a bit rude to my husband for even trying to fix it on his own before he came over– we had the parts in the back seat).
They replaced the exhaust but in the process they broke and replaced an O2 sensor. Fine, they replaced it so ok.
So we get our car back $ 500 – 600 later.
After a few days we finally got a chance to get into the car and notice– what the heck, the hood latch lever is gone– all that’s left are wires. HOW CAN THE SHOP NOT TELL US THIS? OH wait, also, the «Check Engine» light is on. WTF?! Ok fine we’ll deal with them later.
We need to go grocery shopping so we drive for about 15 minutes, then all of a sudden… the car starts moving as if my husband was repeatedly taking his foot on and off the accelerator, but in reality his foot is on there the entire time! It was misfiring like crazy.
We nervously kept on driving (more like jerking) to see if we could make it back home. We decided to bring it back to the shop to at least inform them about the broken/​missing lever, sense we figured these guys probably would not take responsibility for the misfiring bc they seem like jerks already.
We get to the shop– Desk guy is on the phone, we’ll stick with the name Yuri. He asks us what we need. Husband says we notice the lever is gone.
Yuri says, «Ok, well we can replace it for you but you need to pay».
Husband says, «We were hoping you would be able to take care of it for us since that’s how we got it back».
Yuri raises his voice and immediately gets defensive, «Are you accusing me of stealing?!»
Husband tries to explain no, we’re saying it was gone (as in probably broken off) by one of his guys and he just wants the shop to remedy this by taking care of it… but as my husband is trying to explain this, Yuri is YELLING and not listening to a word we’re saying and then accuses my husband of lying about the Check Engine light being on before we brought it in (our check engine light was not on before coming to this shop).
Come to think of it… WE DIDN’T EVEN GET TO MENTION IT TO HIM YET… AHA! He KNEW something was up and didn’t want to fix it.
Anyway, words were exchanged, there was some swearing involved then Yuri grabs his stapler, stands up and gets close to my husbands face with it and says «DO YOU WANT THIS THROUGH YOUR HEAD?!»
My husbands says «Are you threatening me?!»
Yuri keeps yelling and I’m about to grab my phone in case I need to call the cops, but Yuri yells at us to get out and escorts us out of his shop.
Holy crap I have NEVER seen a business deal with a customer like that in my entire life. DO NOT GO HERE unless you want your head banged in by the nearest item Yuri can grab… how dare a customer return their car because the shop did something wrong! Great I really wanted to find a good shop near us and this was a huge mistake… I will NEVER give this place business again and am telling EVERYBODY I know what happened to us there.

Total ripoff. They fixed my car and I drove it for two weeks before I had the same issues. I towed it back to them and they didn’t wanna take any responsibility for their work and said there’s nothing they can do about it. $ 670 down the drain

Man, I love these guys. We had body work done (Main Auto Oasis) and we have had oil changes done at the regular Main Auto. These guys DO NOT RIP US OFF. They tell it like it is and don’t mess around with crazy quotes. I have some local Skokie friends who use Main Auto and everyone in their family uses Main Auto, too. Just good service. Reliable.

The other great reviews have to do with mechanic issues, which perhaps they are good at. However, DO NOT buy a car from them. We bought a used car from their small lot and knew that it had been in an accident. Thus, Yuri made us sign a document forgoing any future issues. Stupid me. About 2 years later, we had some hail damage and took it in to our insurance agency to get it fixed (Progressive has their own mechanic shop). From there we were told that not only was the car a rebuild, but that Main Auto did not register it as rebuilt nor did they notify us, which by law Yuri should have done. I tried to deal with Main Auto through BBB (which everyone should notice they are NOT BBB Accredited). But since we signed that document releasing Main Auto from any issues, BBB could not legally find fault with them. But, hopefully Unilocal will deter some poor folks out there from being scammed.
P. S. If their car sales are shady, don’t you think their mechanic work will be too?

Was treated very rudely from the moment I came into this place. I mean very rudely! I was looking at a used vehicle and was told that the car was in an accident; that headlights were replaced and a new hood put on the car. I was told that that was all the car needed to repair it from the accident. Had a friend in the car business run a CarFax on the car. His response was, «This is a salvage rebuilt vehicle» This dealer never mentioned that..

We have been going to Main Automotive for over 18 yrs and found Alex and Yuri to be trustworthy and cost effective. We highly recommend Main Automotive to family and friends and accordingly, we continue to hear enthusiastic comments from everyone. Service is excellent! A rare find !!!

In one word — HONEST. I have only visited this auto repair shop a couple of times. The first time, they gave me a factual description of what was wrong with my vehicle, what I REALLY needed to fix, and how much it would cost me. They are not out to rip you off! The second time, Alex told me I could fix the issue myself, and told me the part I should go get. I did just that & saved myself some $. These guys deserve your business!

Lets just say Main Automotive is the ONLY place I would go to for anything. In our day and age, when everyone tries to rip you off, especially if you are not knowledgeable at cars, these guys are honest and try to help you save money and time. I drive from Wisconsin to see them, because I know they are not going to offer some bogus service I don’t need just to make quick buck. Both Alex and Yuri are very professional, nice, and have a sense of humor. Make my car hassles so much less awful, cause I know these guys will fix anything.

These guys are awesome! I would take any vehicle to them knowing full well that they know what they are doing, they are very good about pricing, and you can count on their expert advice. Alex and Yuri are great, and I’ve never referred anybody to them that was disappointed in their service. Absolutely, top notch, highly recommended.

Great service, thought I needed to replace my oil drip pan but said I didn’t need to and saved over $ 300 just got an oil change walking away only spending $ 20 for the oil change. He’s reliable, honest and informative.

Trustworthy auto shops are hard to find but Main Auto has not only done good work but has gone out of their way to save me money! I do my oil changes here and often have them check my tires and brakes. Many other places would be quick to say «Yeah, that’s close enough, you definitely need new brakes and tires» but the staff here are pragmatic while keeping you safe. Highly recommended for all your auto maintenance needs!

Excellent Service, gave me a good deal on some optional parts. Friendly service, knows what they are talking about.