MD Plumbing & Sewer

After my wife researched plumbers via Unilocal & Angie’s List, I called M.D. on a Friday afternoon regarding getting our kitchen sink some much-​needed attention. It was almost clairvoyant on how fast the cause was diagnosed: a disposal unit that couldn’t handle potato peels. As promised the 2-​man crew arrived on Monday morning: booties on, personable, and ready to remedy the situation with my wife watching closely. In less than 30 minutes they did a clean & thorough job with advice on what to do to prevent any repeat situation. Recommended!

The best plumbing team on the North Shore!!! Experienced, creative, and fastidiously focused, solid, hard-​working guys. I know that’s a lot of adjectives, but they ROCK! In an era where flash floods warrant top-​of-​the-​line sump systems and quirky old house plumbing mysteries are commonplace, these are the guys you want on the job! Marc thoroughly investigated several plumbing issues in our old house — lumbering sump pumps in hard to reach places, low water pressure on second floor baths, and fancy faucet with crazy valve system that leaks. Marc presented Plan A for each issue, and then a Plan B (more costly, but well worth it). Sean and Paul came in to execute Plan A, and everything worked as Marc had hoped. No need for Plan B for anything. Even if Plan B had presented itself, I would have completely understood why since they explain everything to you (if you care to pay attention). They are geniuses and worth every penny!!! Thank you Marc, Sean and Paul!

I had Sean and Paul out to my salon today to address issues with my pedicure stations. They listened to my concerns and formulated a plan and started working right away. Due to needing to order parts some issues couldn’t be resolved. However, Sean even offered to research finding the part for my out dated pedicure station. How nice is that! So if your looking for professional, prompt, and knowledgable plumbing service these are the guys for you.

Highly recommended. Got an appointment right away and he was very professional and courteous. Arrived on time and did the work quickly and efficiently. Supplied me with tips on how to avoid this problem in the future. Will definitely work with MD again.

Used these guys 3 times for 3 different jobs. Every time, I compare rates with other services and this company always comes up competitive. One time they suggested I might not need a new ejector pump as other services recommended. They came and just unclogged it for the mere visit cost instead of suckering me for a new set up. The other times, they used the best parts (I checked online) and charged me good rates. See other reviews on Unilocal and Angie’s List. These guys are honest, fair and use dependable parts in order to keep long-​term customer relations. This is no scam and run operation.

I called Mark at MD Plumbing due to my hot water heater not working. He called me back and even though he was booked up he said he would get me in. I explained the problem and he suggested what I could possibly do to fix. I called him while I was fixing and he explained in detail the steps to take. The fix worked! Mark went above and beyond what is expected and was happy to do so. I give MD plumbing 5+ stars and will use them for all my plumbing needs to come.

Mark was fast to respond and efficient at his job. I just needed a simple spout change and he was able to fit me in ASAP. Will definitely call him again for all of our plumbing needs!

I had 3 plumbing services come out for quotes on collapsed drain pipe underneath my sidewalk. They were the lowest bid with one service willing to match. I went with my gut and hired MD Plumbing. They said I could save $ 500 by breaking up and removing the sidewalk myself so I rented a jackhammer for 70 bucks and broke it up in like 90 minutes the day before. Unfortunately, it rained a ton the day before and pooled up and I thought it may need to get postponed. Mark (owner) assured me the guys would deal with it and they did. It ended up being less work and less materials than they thought so they charged 1700 less than the quote! Im positive no other service would have done that.
On top of everything Mark answered the phone and my annoying questions politely and timely each time (and there were many) I called. I’ve had plumbers that I liked in the past but I will be hiring these guys for every big project I have in the future.

I moved into a new highrise in Skokie and noticed water damage coming off of the Master Bathroom after just a month. We called numerous plumbers before finally being able to get someone to come out and take a look. Mark came by to take a look at the issue and made a recommendation right away. The issue seems to be coming from a bad seal on the shower door. Mark advised that we simply replace the seal and we’d be good to go. He didn’t charge us a thing! Great service, great guy! Will call if we need any further services.

Got drips, clogs and cracked seats… MD can fix what ails you (or should i say your plumbing.) The best plumbers I’ve ever used — they understand the nuances of geriatric plumbing. Friendly, competent, and fairly priced.
Based on other reviews I called them when I had a leak that damaged the ceiling below the bathtub. They quickly identified that it was a problem with the tub’s faucet that was leaking because a washer needed to be replaced. They didn’t have the washer because it’s a Toto brand faucet which isn’t very common but they stopped the leak temporarily and came back the next day with the parts to repair the faucet.
Second time we called we had a problem with a toilet that kept clogging. We’d clear it and then it would come back the next day. They took their time and made sure to check that the line was clear far into the system so that it wouldn’t happen again. It used to clog daily and it’s been a few weeks without problems so sure they got the clog out. They also were nice and put a new toilet seat that I had already purchased to replace a cracked one in another bathroom. I had trouble getting the bolts loose so asked if there was a trick to it and they took care of in a few minutes.
I like that they are a small group of guys and Mark the owner clearly cares about providing good service.
Deleted other plumbers from my contact list — they will be my first call next time my plumbing rebels or I want to install something.

I called 5 different plumbers in the Wilmette area, all of them except MD plumbing tried to charge me absurd amounts of money or unreasonable overtime (such as any work past 3pm is charged as over time.) It was a breath of fresh air when MD gave me an honest quote and told me exactly what needed to be done. MD explained to me the cheap way and the comprehensive way. MD led me to the right choice and charges me very reasonably. The guys were very attentive and courteous. They were careful not to destroy any of my furniture. They cleaned up all the dust they created. I love them!!!

Since moving into our home in Skokie last summer, I’ve called these guys 3 separate times. They are just hard working, down to earth, honest plumbers.
Most recently, my upstairs shower was not draining. I called one of those bigger well-​known plumbing companies bc they offered «guarantees» on unclogging work. Meaning that if the clog came back within a certain amount of time, they’d come back and unclog it again at no charge. Big mistake. My house is older and I have a drum trap set up in the upstairs bathroom. When this guy saw that I had a drum trap, he said there was no way he could unclog it and that I would have to take everything apart and put in a P-​trap. WHAT?! So I asked him whether it was possible to just try and unclog the drain without replacing plumbing and breaking walls. He said he could try, but that he probably wouldn’t be successful — and that it would be $ 320 just for him to try with no guarantee it would work. Needless to say, I said «No thank you» and showed him to the door.
I called MD Plumbing and spoke to the owner, Mark. I confessed that I cheated on him and called another plumber. He forgave me and asked what was wrong. When I told him what the other guy said about having to replace everything, he said that’s complete bullshit and said he’ll come over. Mark arrives and unclogs the drain in 15 minutes using an air compressor. The shower drains better than it did when I first moved in! And for less than half the price quoted by the other plumbing company. He’s always offering different ways to save us money on this repair or that repair — and we appreciate that.
Needless to say, MD Plumbing is permanently in my contacts and they are my go-​to plumbers for anything plumbing related.

I recently called and asked Mark to install a garbage disposal in my very old kitchen and he politely said that he could take my money, but he thought that he would become a regular fixture in my house if he did and I should wait until I completely updated my pipes before installing any garbage disposal. I appreciated the honesty and will be calling when we have the money for the update.

I’m a Realtor, and in certain circumstances my clients need to get an estimate quickly to keep contract terms or in order to make a decision to move forward on purchasing a home. My clients decided to us MD because they were local in Skokie where the home they were looking to buy was located. They could potentially offer information on sewers or certain blocks which had past flooding issues. The owner Mark seemed professional when my client set up the appointment. My client could not make the appointment, so I stepped in to meet The plumbers who were going to scope the sewers and estimate changing out galvanized pipe to copper.
I received a phone call 5 minutes after our scheduled appointment that they would be 15 minutes late. Don’t call me after you are late, I already know you are late. If you are telling me how late you will be, don’t lie to me. Finally an hour after our scheduled appointment they showed up. No second call, no apology from the workers when they got there. Not good.
They scoped the drain, we looked at the pipes and I reiterated we needed the estimate for the interior pipes. My clients were planning to ask for a credit from the developer as this was not completed with the rehab. We needed to know how much to ask for, and need to back this up with a written estimate. When I wrote the check to pay the plumbers I asked how long till we received the estimate and stated by the end of the next day was fine, but no later.
It’s over a week since I met them now and still no estimate or answer when I attempted to contact them. I had to cancel two of my own appointments that night due to their tardiness. The least they could have done was finish the job. As soon as I handed over the check I had a feeling they were just going to walk away and not finish the work supplying us with the free estimate as asked for.
I cannot recommend Mark or his plumbers as my experience left me feeling he is dishonest and unprofessional. One would hope that when you pay a tradesman to do work, they would stand by their job and not disappear as soon as they get the check. Apparently if you want that type of service from a plumber you need to look else ware. I hope this review persuades you to do so.

I bought an old fixer upper in Bucktown in 2007 and have used MD Plumbing after getting talked into products and services I felt I did not need from other outfits. Mark and his team are always professional and explain the situation to me and give me options. Now they know my little rental property well and help me when I need anything done from rodding the main sewer to installing new water heaters. I trust them completely. Good people.

I have been using Mark for 2 years now. I should have written a review by now. Mark is old school plumbing and he is not a fancy guy with a fancy truck with a $ 40,000 truck with a $ 2000 logo painted on the side. Needless to say you pay for his services and not his bills that he has incurred.
Mark is fair, courteous, and fast. He will tell you what you need done quickly without trying to charge you by the minute.
If you have plumbing issues call MD.

Words cannot express how I overjoyed I am to be referred to MD Plumbing & Sewer. From the initial phone call to job completion, Marc was personable, professional and dependable. He arrived 1 hour earlier than stated. His partner unclogged a toilet in a mere 15 minutes. In addition, he ASKED me if it was ok to replace a part. He didn’t tell me; he asked me. I HIGHLY recommend MD Plumbing & Sewer. I only made one additional call to another plumber prior to calling Marc. Prices were more than reasonable and fair. Too bad all contractors couldn’t be this honest, reliable and thorough!

Hi,
We just moved to Evanston and I was so ticked off because our garbage disposal back up the first time we went to use it. We did not know anyone in town or any plumbers that could com fix it.
I am a member of Angie’s list so I went on a saw MD Plumbing. Marc was highly rated so I called him. I was almost in tears I was so mad, but he assured me that he would come to our house on Monday to take a look.
He arrived on time, came with one other guy and the two of them went to work. They worked quickly, neatly and were so nice. I thought they were reasonably priced.
He knew I just moved to Evanston and asked me if I needed any recommendations on where to go. I thought that was so nice.
Bottom line, they were fast, efficient and a pleasure to work with!

I went through a lot of mediocre plumbers and then found MD Plumbing. I’ve had them clear out blockages, including one that took 1.5 days of hard work and tearing through a wall, and they could have just torn out the ceiling in the room below for a major pipe replacement, but they wanted to minimize damage so they kept at it and through a lot of hard work were able to get through to the blockage and break it up (it was rust from a collapsing stack) which saved me both considerable money and time in the process. My house is old so the plumbing needs a lot of care (built in 1941) and MD has reasonable prices while still doing quality work. They are always prompt, professional, and don’t sting the wallet.

The first time I called because of water in basement. Mark came out and established that it was a water heater leak and that I could actually put a temporary fix on it that would cost me nothing but that eventually I would have to have it drained and sealed. I loved the fact that I was given a low cost temp fix. I called MD plumbing another time because of extensive water under foundation of house due to what I thought was a main water break. They researched the problem and determined that it was a side foundational leak and again very low bill but had to call a sub pump contractor. Very impressed with I could have been given a high estimate and big fix and twice no cost but the call which was short and cheap. I trust them.