Mrs. Fields & TCBY

Yogurt Time!
Okay, so here’s the Deal. TCBY is not The Country’s Best Yogurt!
And, I will now state the reasons why.
I haven’t been to a TCBY since like the late 70’s, early 80’s and when
I saw there was one out at Old Orchard I was excited, hoping to relive
some great TCBY Moments.
So, I enter this small store/​place which is a combination TCBY/​Mrs. Field’s
Cookies Store and I go to pick up a bowl for my yogurt and then I come
to find I had a choice of only 4 flavors.
Now granted, 2 of them were good flavors that I was liking, like Chocolate
and 98% Fat Free White Chocolate Mousse but I was hoping for some
variety here, I mean. No Marshmallow, No Angel Food Cake Flavors,
So, I must admit I was feeling a little disgruntled here, I mean a place
that still claims they are The Country’s Best Yogurt giving me only
a choice between 4 flavors.
Message to TCBY. You are Delusional, knock it off!
So, I swirled my 2 flavors of Chocolate and White Chocolate Mousse in my
Cup/​Bowl, added some M&M pieces and a few pieces of chocolate.
I then go up to the counter and this guy weighs my mess of a creation and
tells me it’s like $ 9.63 with tax.
So, I gave him the evil eye/​and a really dirty look and paid him this
astronomical amount of money.
So, P. S. to TCBY, I will have no more fond memories of you for you
charged me way too much money for your yogurt.
And, I will not be returning to your place!
Not even for a Debbie Field’s Chocolate Chip Cookie!
And, you don’t even have seating inside your place so you have to
go out into the courtyard and have your Fro-​Yo melting all over the place.
And at 54 cents an ounce you are definitely overcharging!
Me thinks it ‘s time for you to pack up your yogurt and go home TCBY.
Because you just may be the Country’s Worst Yogurt…

Not the best frozen yogurt. TCBY was great years ago, but when they turned to soft-​serve they did not do it right especially with all of the competition. The topping bar is minimal and this particular location is so expensive compared to many places (and I go to many). I travel a lot and always check out the frozen yogurt places and know that they have much to work on. The staff is very friendly, though.

I have a secret to tell you. It may be shocking. Are you ready?
This is not, in fact, the country’s best yogurt!
Combining with Mrs. Field’s has done TCBY no favors. There are fewer flavors and toppings than other locations or rival pay-​by weight-​yogurt purveyors. Their labeling is also not up to par with other yogurt chains, making it harder for people with food allergies or sensitivities. They did not have a sorbet or other non-​dairy option when I visited. The tables are out in the courtyard in a place with no shade. On a sunny May day, my yogurt was mostly melted before I could eat it. It was not as disappointing as you might think since the flavor of the yogurt and freshness of the berries I put on it were just OK.
The girl behind the counter was nice enough, and there were plenty of napkins and spoons stocked, so they did not disappoint me entirely.

how do you grade a place like this? Well it starts with the concept and floor space. They have four self-​serve stations with flavors that don’t change in a space that seems more awkward than efficient. They offer toppings but the fruit isn’t fresh which is a deal breaker in my household. The cups are huge to throw you off while serving yourself… not a problem for adults but I saw a kid spend his allowance on a filled cup of the stuff, and it’s winter. So will i be back? Sure, my gf’s Groupon obligates me. Would I go back without it… probably not.

I’ve asked multiple times how the «strawberry no sugar added» is sweetened receiving the same response– that it’s only sweetened with the natural sugars that are already in the strawberries. I just looked at the ingredients on the website and I see a whole bunch of other sweeteners and artificial sweeteners in the «strawberry no sugar added» yogurt including sucralose, maltodextrin, Malitol syrup, and erythritol (which I am allergic to). In fact no where do I see natural strawberries as an ingredient but only strawberry flavor. I don’t know if the workers are instructed to lie or just lied instead of admitting that they don’t know whats in the frozen yogurt but it happened repeatedly. I will not be going back.

Ahh, TCBY. So many pleasant memories from childhood. I used to love flying O’hare because there were TCBY’s in the terminals – it was the highlight of the trip! We really need more TCBY’s so I was ecstatic when I found out that my favorite mall had one. My only complaint is that I wish there were more toppings – no butterfingers, really fool really? There is nothing better than chocolate & white choco mousse w/​butterfingers topping. Can’t wait till my next trip out to Old Orchard (westfield mall) !! :)

The bad news is TCBY has switched over to the trendy Pinkberry model of slanging froyo, which means you pay by the ounce but you get these horribly designed giant bowls which means that your froyo will be half melted by the time you get to the cashier. Also the topping selection is woefully scant.
The good news is they still have the white chocolate mousse flavor I enjoyed so much in the 90s. Here’s hoping they bring back the 90s era Styrofoam cups.

i dont know any other yogurt places that have good ass strawberry fro-​yo, but the only downside is that they dont have a variety of toppings. i was hoping they would have mochi and/​or strawberries, and maybe some more selections of cereal, but they only had ike 2 different cereals and few diff fruits like mangos, and blueberries. not too shabby, the grand opening was this past weekend, by Sephora. i will be back, if only they have more toppings, but definitely for their strawberry froyo!

A self-​serve TCBY?! Yup, and we just so happen to stumbled upon it on opening day, their grand opening was June 25^th. To celebrate they had a balloon animal making guy, a giant cookie man, free sample chocolate chip cookies, and were offering the first 3oz of FroYo FREE. They sell it at .49cent/​oz, which is on the high end for FroYo. But they had me at self-​serve, so we went for it.
They only have 4 different flavors, a ruby red grapefruit sorbet, golden vanilla, chocolate and strawberry. The sorbet was not for me, too tart. I had Vanilla and Strawberry. It was some of the creamiest FroYo I’ve had in a while. It was almost too good to be frozen yogurt. The toppings were somewhat limited, mostly fruit and gummy candies… they had about different 2 cookie/​wafer topping options. I added Oreo cookie bites and strawberries with caramel. There were more sauce toppings than I’ve see before like peanut butter, chocolate, caramel, marshmallow cream, strawberry sauce, etc. The hubby added the peanut butter sauce to his, he loved it.
Good FroYo, but limited flavor and topping options at a higher than I’d like price per oz.