North Pointe Motors

Staff is very rude to customers, cost is very high and they quote one price and then charge you a different one. Then they are rude to you when you try to hold them to the original quote. Very nasty.

Love this place.
Light came on saying tire was flat
We stopped in un-​announced.
they filled the tires, charged us zero and sent us on our way all in 10 minutes

I’ve been there 3 times and always had a good experience with them. They are easy to work with, honest (from what I can tell), and seem to do quality work.
On two occasions they told me that something did not need to be fixed, even though they could have easily persuaded me that a repair would be necessary.
It’s easy to get appointments with them and the guys who work there are super nice.
If you have a European car they service then I’d definitely recommend them.

Consistently excellent service on my Audi and Volkwagen. The team at North Pointe have been working on our cars for several years now, everything from oil changes through timing belt work, and we have never been dissatisfied. I would recommend their services to anyone.

Although I intially took my car here because I felt like the Audi dealer was not being forth right and I wanted find an independent and capable repair shop that wasnt’ the dealer but serviced foreign cars. My first experience was positive and saved me about $ 300 over the dealer price. Subsequent visits were a little frustrating because the problem was never fixed the first time and it took repeat visits to get the work completed. I also felt that, as I continued to go there, the prices they charged were comparable to the dealer, but that they used after-​market parts (unlike the dealer). This is the down-​side but the up-​side is I never felt like they tried to sell me work that wasn’t really needed and they were forth-​right in explained the work. I feel they are honest, but in the end I ended up taking my car back to the dealer.

Tim & Jeff are great! They are responsive, detailed and explain the work needed in plain English. They have worked on my car numerous times and I’ve never been disappointed.
I won’t trust my car to anyone else.

Tim and Jeff were very friendly. I had to take my car in twice. The service was pretty fast for what all had to be done. The pricing is competitive. I would go there again rather than go to a place in the city.