Shell Oil

I had the worst experience with trying to get help from any of the employees that work at this location. I was using pump#8 and it charged me something completely different than what I am use to paying for gas in my car. I inserted my shell fuel rewards card followed by my credit card, then I hit Regular several times and proceeded to fill my car up. I noticed that after about 10 gallons, which I normally fill up about 12.5 gallons, of filling up it charged me a lot more than I am use to seeing for regular. I noticed that there was no price prompt showing on the small screen just above large buttons that activate your choice of gas, but didn’t think anything of it as it was almost done pumping to my desire. I think printed a receipt to find out I was actually charged for Premium? I brought it to the attention of the clerk Faisil, but all he did was verify which pump I was at, if I used my shell rewards card, and was told that there is nothing that can be done? Not to seem petty, but it would have been nice to exhaust all options before being told there’s nothing that an be done about my issue. I was given no courtesy of him asking a manager or him calling corporate to report the issue. His lack of concern for the situation leads me to believe he knows the machines are faulty and could potentially fraud people. In closing, for me it is less about me getting monetary compensation, but the way he went about acknowledging the issue. Never go to this shell, they will fraud transactions on your credit card and will not care or help. I’ve report the issue to corporate shell and yet to receive a call back.

I put four quarters in the vacuum and nothing. It didn’t turn on but ate my $. The attendant gave me 4 tokens and said use a different one. (Ok but that one needs an ‘out of Order’ sign!!). For the 2^nd vacuum, the tubing wasn’t even connected! The third one that does actually work has low suction.
Very disappointing. I have to go elsewhere to finish the job.

Wow! Great service! I got hooked up today! First off, I filled my gas tank and noticed there was an attentive, alert station attendant. Not to be a creep, but I was watching him work and he never stopped once and stayed really busy! If I was outside on a beautiful day I know I’d be slacking around. He was on the ball. Then I filled my tires with air, no problem there. I had purchased a car wash after filling up and I saw a sign saying «free vacuum with purchase of car wash!» Ye-​yuhhhh! I went in to get the coins and the lady behind the counter was sweet and quick! Thanks Fatina! Then I got a great car wash and they dried it by hand! That’s super rare. At least for the car washes I go to! Everything was fast but I felt welcome and well taken care of! Great job!

Terrible place. Nothing was plowed and air pump was broken. There was no sign so when I asked for help the employees were extremely rude and just spoke in spanish to each other. I will never go back here!

The lot is never cleared on snowy days, and I don’t think the prices are too great. Also the location is really hard to access; it is on the corner of a very busy intersection, so getting into and out of the lot is really difficult.

This is a gas station
but honestly if something is broken put up a sign and if you don’t give me back my money that I put into that equipment! They were rude and well ass holes

Not at all a fan of a gas station advertising the price of unleaded *with purchase of car wash* on their sign. Especially in the morning to those who’d rather not be awake, it looks like the gas is priced lower, when in fact it’s actually a higher price than the Shell a mile north on McCormick. Won’t be back.

I can agree with Roberto A.‘s review, although their location is on a busier part of McCormick, their prices are pretty competitive. Take for instance this Shell versus the Shell a few minutes Southwest of here, there is a price difference. Lower here. If you check gas prices on-​line you can see that the prices here are comparable to the Marathon next door, only problem is Marathon’s prices are lower only if you can pay in CASH. Kinda silly. Octanes here are 87, 89 & 93 if you plan on going to Marathon check their octanes. I don’t agree with Roberto when he says «Gas is Gas». Octane is king and different gasoline companies have different versions of pure. Your car handles it all differently. Luxury and sports cars need a better octane, standard cars only need regular. Do some testing on your own, I can notice the slight changes between using crappy cheap gas versus silver at Shell or BP.
Please don’t put E85 in your car unless the car manual says so, just because the pump is there doesn’t mean your car can run on it. So many people just assume and love that lower price without thinking. Not a great idea. This station has a convenience store and air for your tires. You can borrow a tire gauge with your ID, from inside.

This Shell station now sells E85 Ethanol for vehicles that use it. Look for the pumps with the Blue handles located on the south end of the station. Unlike other gas stations that have separate ethanol pumps, this one integrates the E85 with the regular gasoline pumps. Remember, use E85 only in vehicles that can handle it.
For vehicles using regular gasoline, this gas station’s prices seem to be one of the more competitively priced in the area. With a Marathon just to the west of this Shell, occasionally you will see a price war that pulls more cars to one station or the other. Gas is gas, go where it is the cheapest.