Best Buy

Clean store, lost of electronics. Each employee only knows about their area. Looking for DSL filters, they don’t seem to be available anymore! Not only that, them employees look at you you aren’t even speaking American. I felt like I was in the stone age and they were the Jetsons.

Terrible terrible service, do not spend any money at Best Buy in Slidell. No one would help us and staff was extremely rude. We were given eye rolls and extreme sarcasm from the cashier. When we asked for the manager he wasn’t any HELP. This was by far worst computer buying experience I’ve ever had.
now has my loyalty!

I was pleasantly greeted, the online order was handled quicly, and I was able to enlighten a young mind on what a «lemon» connotes to a bad product.

I had to go to this store, rather than the Covington one (which I love!), because they had the phone I was looking for at the time. Looking back now, I wish I had just let the Covington store order it for me, like they offered to do.
My experience with the Slidell store was terrible. First, we had a hard time finding it, since they moved to a new location and the Maps app obviously did not know the correct location. We ended up on the opposite side of town! That’s not the store’s fault, though.
When we arrived, there were two people working the mobile phone area, which seemed pretty busy. After a few minutes, someone helped us with our purchase. He was new, so I won’t go on about how much he didn’t know, but it was a quite a lot. Needless to say, we finally left about four hours later with our new phones and some uncertainty about whether they would actually work or not. I suppose I should write a review for the Mexican restaurant across the parking lot. We did spend about an hour there while they were trying to figure something out on the phone.
Well, the phone thing worked out eventually, so we were okay with that. The next problem came with a free item we were promised when we purchased the phone. It was one of those wait-30-days-and-we’ll-give-you-this-thingeebob deals. 30 days passed and not a peep… I even gave them an extra few days before I called… then, my nightmare began…
The person I spoke with told me I would need to contact the store because things were not input correctly into the system during my purchase. Not surprising, since the poor guy didn’t have a clue. I contacted the manager and she seemed more than happy to help out. She took my information and made some calls, then was stumped because she didn’t have enough information. She told me to call another number and give them my specific information (which should be in their system, right?). I called and, apparently I have a knack for finding people who are new on the job to help me… The person on the phone connected me with the department she thought would be able to help and, of course, they didn’t have a clue. Soooooo… back to the manager, who, after 3 additional e-​mails over a period of two weeks, has never responded. Back in limbo I go…
I called the number again and actually found someone who seemed competent. She talked with her supervisor and gave me the number for the Corporate office because she thought they would want to hear about my experience at this store. Now, I await their office hours to speak with someone who will hopefully get me my free thingeebob and end this once and for all.
THEN, I will NEVER set foot in this store again!!! I will run back to the Covington store and kiss the floor when I enter the magical sliding doors!!! I’m sorry I strayed, Covington store! I’ll be back!!!