Boyd Home Services

I called them out three weeks ago to repair and a/​c unit. They changed the the capacitor and charged me over $ 200 and recommended that i change the control board for the unit (this would be an additional $ 600). I had a friend that trouble shoots controls rule out the control board. They said they would charge me another another diagnostic fee if they came out again and found something else that was wrong. I paid the diagnostic fee three weeks ago and they miss diagnosed the problem. I had to contact a manufactured certified company to diagnose the problem. The reality is that the unit was low on coolant and coil was leaking coolant… I would strongly suggest to not use this company for A/​C repairs, unless you want to pay for each guess they make trying to solve the problem.

We had a plumbing issue in our new house on a Saturday night. We turned off the water and called on Sunday Morning and were told that they would send someone Monday afternoon. The guy they sent had never seen a well system before, stating that he normally works in New Orleans and they don’t have wells there.
He turned the water back on and could not see an issue, so he charged us $ 90 for the 5 minute he was here and left. He did quote us an outrageous $ 485 to install a new vanity I bought into our ½ bath and $ 375 to change out our kitchen sink and faucet. I’ll be doing those things myself and saving the $ 800 think you very much!

I was very upset with this company and their lack of concern for giving us help with our air conditioning unit at our rental property. The unit broke on a Sat afternoon. I called immediately with the hopes of getting someone out immediately. I got an answering service who said they would have someone contact as soon as possible. Well that wasn’t until the following day. They informed us that they don’t come on the weekends and would be out on Monday morning. (this was late sunday) At noon on Monday they call to say that they would not be able to come tip TUESDAY ! My tenants have now been without airconditioning for 48 hours ! I canceled with BOYD Heating and Plumbing and called Bamfetti and they IMMEDIATELY had someone go over to the house and fixed the unit. I would NEVER recommend BOYD this company to anyone.