Slidell Moving

I went through Allied Van Lines to coordinate my cross country move. Allied Van Lines contracted the move out to Slidell Moving.
We moved a 2 bedroom apartment and our car. The representative sent out to perform the estimate misinformed us of the services provided and his estimates failed to account for the services we requested.
On the day of the move, the movers were about 4 hours late, due to really bad weather (not their fault). They took about 8.5 hours to load everything up and did not treat our property with any semblance of respect. My car was supposed to be placed in a car cover and then shipped. I called the driver, the central office and both verified that the car would be covered after it was loaded in. The movers placed items of mine into the car without my knowledge after loading the car into the truck, causing damage to the interior of the car. The car was not covered as requested and promised by them. The payment which was supposed to be due upon delivery was then demanded prior to delivery (completely counter to the policies of Allied Van Lines). The representative also told us that any boxes packed by the mover would be unpacked by the moving company. The unloaders refused to unpack any of the boxes packed, this was because the estimator forgot to include the unpack charge, which I would have happily paid, but was not told it would be a separate charge. On Delivery, a number of our valuables arrived damaged requiring me to fill out a lot of claims forms.
The office staff in charge of keeping us apprised of the status of our cargo and when it would arrive at destination was not proactive, requiring a lot of phone calls from me to determine when I needed to schedule my flight to accept the cargo.
The claims department also left very vague requests — I would fill out their forms and send them in only to find out they needed additional pictures or items which were not included in the initial form.
The workers who unloaded our property on arrival, however, deserve 5 stars. They were professional, efficient and respectful of all our property. I wish they could have been the ones to load us.
Overall, this company does not have it’s service together. Their performance made our move much more complicated and created a lot of hassle. Moving companies are supposed to take the hassle out of moving, not add to it.
I was extremely disappointed by the end of the move. I was lied to and misled by the representative and had to pay for his mistakes.
Please do not use this company. I would not wish any of the stress they created on any other person or family trying to juggle a move.
Good luck. Hopefully they can fix all of these issues, but they need better leadership.