Extra Mile Home Improvement

Had them over my house this past Saturday for a chimney sweep here in Milford, MA. They were on time, courteous and very neat. Dave and Archie were the ones that did a fantastic job.
Would definitely recommend. Found them on livingsocial.

They had the wrong address but called 30″ prior to the appt. and I gave them the correct address. They were about 10″ late, no big deal. Dave and Archie were pleasant. They did two flue’s and were done in about an hour from arriving to out of the driveway. I had none of the problems other people had. I will definitely use them again. Based on the experience of other reviewers, I will call ahead next time and confirm the appointment.

Unsure how their sweeping skills are, but their business practice stinks. Had an appointment today at 12. 12 comes and goes. so does 1 and 2 and 3… and 6pm. no call to cancel or reschedule.
Their email inbox was full. Calls to the office went unanswered. Only course was to leave a voicemail. Still no call back. Got an email but their inbox is full, so no point in sending an email, if it just gets bounced back.
Maybe they are good. But there are many ways to reach out to customers when you are going to miss an appointment. I have a life. I wasted a vacation day waiting for them, which i could have used for something fun. not sitting waiting for an appointment that never happened.
I understand appointments can be missed. Thats fine. But CALL the customer! Very unprofessional. Looking at other reviews, I can see I don’t hold an exclusive on this.
If you value your time, contact another company that values you as a customer. Apparently this company has enough customers that it can just ignore many of them. There are plenty of businesses that will take my money. This is one that won’t be!

Purchased chimney cleaning from Amazon, they never came after setting up appt. Very rarely, if ever answer the phone. NEVER return phone calls. STAY VERY FAR AWAY.

I hired this company they came out gave me an estimate, a very fair price!
I scheduled an appointment for them to repair my. They came to my home on a Sunday, did a great job! Cleaned up the area great and my walkway looks brand new again.
I inquired about repairing a wall on my landscaping area and I will definitely be hiring then for that project in the spring.
Very pleased and I highly recommend this company

I found this company through Groupon. They were offering discounts for the holidays, so I took a chance and purchased one for a chimney sweep.
I called the company up and made an appointment for a chimney sweep for both of my chimneys. The woman who took my appointment was very curtious and respectful. After making the appointment that same woman called me the day before arriving to my house just to confirm the service date and to make sure everything was still good with the appointment.
The gentlemen who arrived at my house to clean my chimney were respectful, spoke well, and knew what they were doing. They had no problems with completing the small repair that also needed to be taken care of on top of my chimney. It was snowing out and they still did their thing with no issues. They cleaned both flues, mounted 3 caps on top of the chimney, and cleaned up after themselves inside.
I would highly recommend this company of you are looking for professional service. Oh, and the price was great too!

Don’t bother!!! Bought a groupon from and scheduled a date for this past Saturday. They wrest supposed to come from 10 – 2. They showed up at 3:30, was here for all of 10 minutes or less, said they were done and left!!! I think all they did was vacuum out the ashes because there is no way they cleaned my chimney in that short a time!!! Never use them again

I used them for a chimney cleaning. They were on time, neat and courteous. Would definitely recommend them

These people were the nicest people I ever had the pleasure of doing business with, showed up on time, called ahead of time and performed everything they said they would and did not try to up sell me or anything, just good people trying to make a living. I recommend them without hesitation.

The techs that came out were wonderful! They went above and beyond the service expectations I had. They were very honest and considerate of both me and my home. Not only did they come to complete the job I had requested, but they made additional recommendations that I never would have known needed to be taken care of. I will gladly use them every year for my chimney cleanings.

I found Extra Mile on Amazon Local when I bought a coupon for chimney cleaning. After having them work on the house today, I was really impressed by the professionalism of Al and his brother. They took care explaining everything and were careful to keep the house clean (tarps, boot covers). I was really pleased with the chimney service and look forward to using them again this Spring for gutter cleaning. Did I mention that they are local right here in Providence?