LaBrie Dance

Worst customer service experience I have had in a very long time. (Unless you enjoy smiling, 15-​year-​old sales people, with vacant eyes and little to no accurate product information.)
I purchased a leotard at La Brie in November for a performance, told the sales person the size of my child, and she recommended a large. When it was too big, I brought it back and told the sales person my problem, she advised me to buy a medium in a different brand. When I compared the two, they looked like they were more than 1 size different, so I asked her if the manufacturers ran a little different. She assured me they did not, but if it didn’t fit I could «just bring it back.» When I got the second one home, it was too small. I had to go to Target and buy one due to time constraints.
I went back to purchase black ballet slippers in March for a performance. They did not have a black ballet slipper in a size 4 girls. The sales person told me she found it strange that they didn’t have a size 4 girls, and even checked the Bloch website and they didn’t have a size 4 either. She showed me black capezio slippers in a size 4 and offered to order them. I agreed. They came in about a week later and I picked them up about 1 week before the performance. I got them home and they were pink, not black. I had to order my black ones online because I was concerned about being able to get back to La Brie and have them order more for me. When I did so, I learned that there is not a girls’ size 4 ballet slipper from Bloch or Capezio, the slippers move to women’s sizes after size 2.5. The sales person at La Brie was, apparently, unaware of this.
Now back today to La Brie for a fourth time. I returned to bring back my pink slippers (wrong color) and the leotard (wrong size) I had purchased 4 months earlier (with all tags still on, and in original packaging — never used). I was told that they would not accept the return on the leotard because it was beyond their 3 month «policy» which is «very strict.» Several smiling sales girls with vacant eyes repeated the «policy» to me. When the manager was asked, she (smiling) refused to allow me to exchange the leotard for another product. The leotard cost approximately $ 13.
I returned all $ 45 worth of product I had purchased and will never waste my time shopping at La Brie ever again. Online shopping for dance products is more convenient, the sales people are more knowledgeable, and the pricing is better. Worst customer service experience I have had in a long time. La Brie — you should be ashamed of yourself.