I’m pretty sure every child in Smithtown goes here for their orthodontic work. Every time I’m here we run into someone we know. There’s a good reason for that. Dr Shank and his staff provide great service and truly cares for his patients. When you walk in, you see a small waiting room. There is a basement play room for where the younger kids can play while they wait to be called in. The receptionists are courteous and always on top of things… very efficient. They greet the kids as they walk up come in the sign in. Dr Shank embraces technologies. He has a web site where you can check your appointments, and register for TXT reminder for appointment. Recently he sent out mail and emails about an event he was having to show his appreciation for his patients. A day when any one of his patients could come in a get free ice cream. A small gesture, but a very thoughtful one. Went there today to have my son’s braces adjusted(only ran into 2 people that we knew), and he walked out with an Italian Ice. :)