Tsarkalis Martha & Boulukos S Ophia, DGN, MD

I have been seeing Doctor Martha Tsarkalis for about 4 years now and I have not one complaint. She is an amazing doctor and very thorough when it comes to her patients health. Her office is beautiful and you can tell she takes pride in it. When she enters the room you right away you can see she loves her job and her patients. Her office staff members are also great and really show pride in their jobs and working for Dr. Tsarkalis. I recommend her to all my friends and family, as they also go to her now! She always goes to every length she can to help with my care. I now enjoy going to the doctor. Also the other Doctor at the practice her sister, Doctor. Sophia Boulukos is a great caring doctor. Two great doctors in one practice. They have night hours for patients that work which is great! I feel more than comfortable coming into this office. Amazing Primary Care Doctors!!!

I was scheduled to see Dr. Martha Tsarkalis. Upon presenting my insurance card and license and filling out the paperwork for a new patient, I was asked to pay my co-​pay. I informed the lady at the front desk that this was a well-​checkup or yearly checkup and there is no co-​pay for that. I was called back up to the window and told I needed to leave a credit card on file with my signature for any charges. I told them there should be no charges, I did not bring a charge card to a doctor’s office, and that I would not want any charges put on my card without my permission anyway. So then she called me back up to the window again to tell me I would have to leave a $ 100 check for any expenses! I also do not carry my checkbook around with me. When I said why would I have to do that, she insisted. I was once again called up to the window, where I was then told that Dr. Tsarkalis would not see me without a $ 100 check or my credit card with a signature for any charges! I told them I was waiting for 1 ½ hours to be told the doctor would not see me or speak to me??? I told the front desk lady that I should have been told these rules over the phone when I was making my appointment as a new patient. What right do they have to demand a credit card to charge on whatever they wish without consulting me first, and to me so rude and say they would not see me??? I asked for my file back and was told there was no file. I told them you have copies of my license and ins. card and all my personal info. I just filled out for all your forms. She got up and put some papers in the shredder without asking me first or even showing them to me so that I would know they were mine, outrageous! Who practices like this, what kind of an office is this? Disgusting. She told me to call in the morning. I told her don’t worry, I would never set foot in their office again, and spread the word about their terrible office practices.

I was looking for another primary physician closer to my home and came across Dr. Martha Tsarkalis. When I arrived at the office the person who I later found out is the office manager Barbara and also a relative of the doctor was arguing with someone on the phone telling them they should find another doctor. That should have been my first sign to run from this office not walk. The doctor is a young physician who is in a private practice with her sister. Dr. Tsarkalis was very nice, personable and thorough. She probably has no clue or chooses to ignore how her relative (possible mother) is abusing her patients. The doctor gave me a script to go for blood work at the lab. When my results came back in I received a call from a staff member Stephanie, who is completely petrified of the wicked office manager Barbara telling me my results were in and I needed to make an appointment to get my results. I told Stephanie I was out of town and I would not be able to come in. She kindly told me what my issues were, nothing too serious, and would mail me my results. When I returned home the following week I did not receive my results. I called the office and that is when my nightmare began with Barbara. She told me in a nasty tone, Stephanie should never have given my results over the phone and it’s mandatory to come in to see the doctor in order to receive them. I told her I felt it was not necessary to come in right now but would in two months to get retested. She still insisted I could not get my results unless I came in. We went back and forth and when I finally told her I would call consumer affairs she told me I could write a letter to her office releasing them of any liability and I would be banned from the office not being able to return. How crazy is that! Well it gets worse! When I sent my letter in requesting what she wanted, she called me to tell me it wasn’t acceptable. I called back and Barbara answered the phone. I identified myself and asked to speak directly to the doctor, Barbara told me she would call 911 on me if I called back again. Trust me. do yourself a favor and stay clear of this office. It’s not worth the trouble you will have with the office manager. Mainly the office manager only cares about receiving a co pay and billing your insurance company. How very sad she is sabotaging her relatives business who worked so hard to establish a practice.

I’ve been using Dr. Tsarkalis for several months now and I am very happy and relieved that I have found such a wonderful doctor.
Martha is very kind — She has such a warm personality so right off the bat I felt comfortable. She is very thorough as well, she takes her time to listen to what you have to say and goes the extra mile to make sure you are getting the best care you need and deserve.
I am beyond pleased with how the doctors and their staff treat their clients and I definitely recommend both Tsarkalis and Boulukos to anyone looking for the best of the best when it comes to your GP!