Love this place! Excellent customer service and we have never had an issues with lost items. Yes it can be difficult to get in and out of during peak hrs. We have been using them for over 2 years and will continue to use them for the years to come.
John E.
Évaluation du lieu : 1 San Diego, CA
Avoid! Out of town business person, used them twice and both times my clothes were not ready when promised. The second time they were lost for a week, I was told the owner’s daughter left them in her car(?). As others have stated, turning into and out of this parking lot can be difficult.
Tracey v.
Évaluation du lieu : 4 Smyrna, TN
My husband and I have been using New Way for over ten years, and there’s a reason for our loyalty. They do a great job, are always timely, and do great alterations. If something is missing a button or needs extra attention, they catch it even if we don’t. I can remember just once when something wasn’t ready on time. Since my husband drops off shirts at least once a week, that’s quite a track record in my mind. We’ve never had an item damaged. My only complaint is the location. Depending on the time of day, it can be difficult to get in and out of. But this just means avoiding those high traffic times on Stonecrest Blvd.
Melissa A.
Évaluation du lieu : 1 San Diego, CA
Do not entrust your items to this place. The first time we dropped something off here, they lost it. They are refusing to reimburse us for the lost item and are instead requiring we file an insurance claim which will not even cover the whole amount. No one that I have dealt with there speaks or understands English very well which doesn’t help the situation at all. They owe us $ 50 and I will do everything in my power to get it back and make sure that no one else has to deal with the same poor customer service we experienced.