Andre’s Drycleaner

Great service and reasonably priced. I get a lot of my mending done here and they do an excellent job!

It’s either this or Snoqualmie cleaners. Though there is no major difference in the quality of the dry cleaning, but andre’s has always accommodated my «rush» orders, like 24 hours or less cleaning or alterations. Snoqualmie cleaners always asks for at least 3 – 4 days… And it’s always hard to communicate with the attendant there if you need anything in particular.

I took our laundry to the Snoqualmie Andre’s dry cleaners for their $ 2/​pound wash and fold service. Absolutely horrible. My sheets were folded as I might expect my child to do and wrinkled like they had been left in a dryer for 2 days. My towels? Crusty and wrinkled in that ‘line-​dried’ way. My husband’s clothes? Folded with a folding board? No sir. Kind of haphazardly sandwiched in a messy pile and stacked at random. My child’s hat? Shoved in the side of one of the bags in a crumpled ball. How I got it? The manager pulled my bags OUT OF THE BACK OF HIS CAR. Just an awful waste of time and money. I feel like I should have just sucked it up and done it myself. Did I pick it up early or late? Nope — precisely on time.

Sold/​Donated my Item without attempting to contact me first. I had been using this dry cleaner for six years when I dropped off a very expensive King-​size quilt and forgot about it for a few months. I did leave my item there too long, but would expect a decent place to have a service level in which they first attempt to call a patron to ask them to pick up their item/​remind them it is there before they sell or donate it. When I returned to pick it up, with my ticket in-​hand that I had found in my car, the man behind the counter (whom I believe is an owner or partner) didn’t even ask to look at my ticket, his tone and his expression made me think he knew what item I was referring to and I had the distinct impression that he was faking looking for it. He told me that that have several stores and maybe it was moved to storage in another store, and that he would let me know. He tried to wait on the next person but I asked, doesn’t he need my phone number, my name to contact me. Oh, he said, maybe I should come in in a few days.
I went in three more times until he finally told me that they don’t have it, that they must have gotten rid of it because it had been so long. I asked him to look in his computer and verify that he has all my correct contact info, including a phone number, and he did. I was polite, but upset, telling him that I didn’t receive any phone call asking me to come pick it up or reminding me that it was there. He made little attempt to apologize or explain anything, perhaps there was a language barrier. But just said, when it is there too long they get rid of it.
I am certain, based solely on my impressions of his body language and tone of voice, that he was familiar with my item, knew from the moment I asked for it that it was gone, and strung me along. Why, I don’t know. Perhaps he had given it to someone and thought he could get it back, perhaps he wanted to discuss it with a partner before decided what to tell me. But needless to say, I won’t be going back, which is a shame, because they are so convenient.
More about this location is that they do ironing on-​site, but the cleaning is done elsewhere. Parking is on the street in front or in a private lot in the back. They allow you to enter from the back entrance if you park behind the store, but you have to wind your way to the front through their work area of steaming ironing tables and storage shelves. Their prices are higher because they have no competition in the area. There is another dry cleaning location across the street in another shopping strip, but its just an extension of this store. They offer next-​day service when you need it for no extra charge, but they prefer to take three days.

EXPENSIVE-​O but does a good job.
This is where we currently go for our dry cleaning and have been going there at least 3 times a month since August 2006 but no one that works there have even tried to remember our names. I yearn for a place where everybody knows my name.