Sand Pebbles Resort

Customer service from Allison is laughable. The woman needs to learn some consideration and etiquette — you represent the business you don’t own it. I feel sorry for the owners who have her as their representation to customers. Speaking to her over the phone was ridiculous, couldn’t get a word in she spoke over me, was extremely short, and rude. I know their cheap and hire cheap businesses to come in and handle their property, stay away I would never come to stay at this hotel given how rude customer service was. At the end of the day everyone is a potential customer and how you treat others is how you ultimately get treated in return.
Maybe when they change management will be the day I return to stay at the motel, but until then your better off staying at a Holiday Inn.

This small time share facility is more like a mid-​level motel than a vacation resort. Our studio apartment had adequate space and a decent kitchen (all appliances were fairly new and in working order) — but a Murphy Bed? Really? Outside grounds were decent. Buildings seemed to have been recently painted. Gardening was minimal but pleasant. Pool area was clean with good poolside furnishings and two modern gas barbecue units. Pool was nicely heated, a plus for the November weather. Now for the negatives — overall a less than satisfying experience! No decent views and no beach access — had to walk or drive several blocks to get there. Poor security and privacy — only a single dead bolt lock on the unit door, no in room safe, and no do not disturb option. This lead to a gross invasion of privacy. Our mid week housekeeping was to be on Wednesday. Tuesday evening we called the office and asked to not be disturbed until noon. At 9am there were three loud bangs on the door and housekeeping staff walked right in without being invited. I was in the bathroom and my wife was sound asleep. Needless to say we were furious and complained to the manager, who didn’t seem the least bit concerned. Another big concern — homeless people were seen on the property. One was actually sleeping on the porch of a vacant unit. When our neighbor called the office to report this they were not going to do anything about it. She was told to call the police if she wanted to. Unacceptable office service and management.
One positive for racing enthusiasts — Del Mar race track is in walking distance. No doubt the place is full during racing season.

Timeshare, not a hotel. It is a small complex, only about 50 units surrounding a pool/​spa. It is on the 101, close to beach and lots of good restaurants and such in Solana Beach. We have been spending a week here every year for the past 8 years, and they are constantly improving the units — there is always something upgraded every time we visit, always a bit better.
The units are spacious, more like apartments. The 2 bedroom are 2 stories, with 2 bedrooms and a jack-​and-​jill bath; downstairs is a living room area (with a pullout couch for effectively a 3^rd bedroom) another full bath, and a full kitchen and dining area. if you are looking for a resort, this is not the place — it is more like an apartment. It is a very friendly small complex in a great location.

This is a timeshare property. There are a few floor plans. We stayed in a two bedroom townhouse with two full bathrooms, a balcony off the master bedroom and a small enclosed patio.
We love this place. They are doing remodels on the units. We love the remodel. Fresh paint, new updated carpet, ceiling fans added to the bedrooms and main floor. Within walking distance to The Coaster train, shops, food, and the beach. We enjoy the pool, hot tub and BBQ areas.
The landscape and outside areas are kept clean and painted.
The front desk is helpful and courteous.
Our AT&T cell phone coverage is spotty and actually doesn’t work in the unit itself. The free wifi is nice to have.
Be aware that Solana Beach has a city ordinance that they cannot put your purchases in plastic bags. Many businesses charge for a paper bag. They encourage you to bring your own bags. For grocery shopping we go about a mile down the road to Del Mar Albertsons and they bag your groceries in plastic bags.

My notes from a week at Sand Pebbles on a timeshare exchange:
putting a guest in an unfinished remodel is just unprofessional. sawdust blows out of fans, doors hang off their rails, etc. pans are warped. wifi is spotty at best. at&t coverage is slim to none. couch is scratchy and gave me rugburns. saws were running every morning outside my window.
shower is very nice, but is in a completely different style from the rest of the unit. spa is nice and large, but strange children kept spying on us and making noise in another language.
they say their goal is to «exceed your service expectations.» it seemed to me that they were actually shooting for the bare minimum.
also, their feedback sheet asks for ratings in several categories, but only has three choices: Excellent, Good, and Fair. a tad optimistic, i think.
solana beach is a fantastic place to relax, however. a short walk to del mar or to cute shops in solana beach.