Went back and experience was much better. Still pricey but they have became one of my fav here! *************** Nice collection of designer items and even tho its pricey, its still pretty good consignment shop. I have to say tho, the owner is very nice and attentive, but one of the ladies working there(younger girl) need to tune her approach to customer. I may stop going altogether if I encounter her again. I hope someone from the Studio read this, and help to train the staffs better. So the story goes — I walked in one time over the weekend dress like a hobo — Well, not really. I just dress for comfort. This new salesgirl’ first reaction was«Not sure you have been here before, this is a high end consignment shop» with bit of attitude. Then she walked upstairs after I told her I shopped there before. Errr… OK. Do I look blind or do I look like I cant afford even looking at your stuffs? What kind of reaction do you expect after saying that to a customer? I mean… do you say that to a new Freshman in college«This is a high end education facility»!? Or better yet, «Hi welcome to Porche dealership. In case you dont know, we are high-end»? Its bloody obvious that its high end designer stop. If you think I cant afford it, well customer has a tendency to walk out when its too pricey or just not somethig they like. No instruction needed… No one needs a bloody announcement. Not to mention she just walked upstairs w/o saying«call me if you need anything» of sort. I was left downstair for a while, even tho I actually wanted to buy something that day, I walked out and shop from another consignment shop in the area, with much better customer service. Hey snobby lady — people don’t dress up to go shopping … you just lost a deal that day.
Marie G.
Évaluation du lieu : 5 San Diego, CA
I’ve been shopping, and consigning, at The Studio for quite a while now and have had nothing but great experiences! Melissa and the other stylists are very helpful and professional. They’ve exposed me to great up-and-coming lines like R 13 and Lauren Decade that I am now hooked on. The clothing and accessories are displayed so beautifully that it’s impossible to not want to buy them! I highly recommend The Studio.