First Watch

Refused to even place a party of 7 adults and 3 children on the wait list. Extremely poor customer service, supervisor was not willing to make any accommodations.

Constantly serving delicious healthy fresh food. Best breakfast in town. Good coffee and great kale tonics! I recommend the Parma hash… I get it every time we eat breakfast here. The avocado toast is a great summer dish. The staff is friendly and the restaurant is always clean.

It was like having sex, but without all of the tears afterwards. The bacon was next level good! everyone is nice! Saw someone I knew, so that was awkward. So yeah, ¹⁰⁄₁₀ would definitely eat my problems away there again.

I had the eggs benedict and they were a delight. Our waitress was alright, she seemed like a nice person at first but then she said she would get us more coffee and she never came back, so that just shows the type of person she is.

The menu has a good variety but would love more vegetarian/​vegan options. Staff has been friendly every time I went. Once I had a meal with fruit that had spoiled, but they fixed it and were very polite. Every other time I went everything was delicious. It’s not very high quality, but it’s a nice family spot for brunch. I’d recommend.

Good service although long wait but it was Sunday morning. Coffee on weak side. All our dishes were well prepared. Would have like dishes cleared away rather than leaving our dirty dishes and bringing the check. Ordered an extra giant pancake which was really good. Loved the cute vintage milk bottle used for water.

I moved to Cleveland from Seattle a couple of years ago and was looking for a healthy breakfast spot to take my mom for breakfast. After trying this location from a referral in the doctor lobby I take my mother here every Sunday after church now. The food is always fresh and the staff is very pleasant. I first couple of times I came to this restaurant I recommended that they start carrying sugar in the raw for the coffee. When I came back a month later they had sugar in the raw. I was so impressed that the management took my opinion in concentration that I knew that it would be a restaurant that I would patronize for years to come.

This was my first time at First Watch and can easily say I would go back. A friend brought me here while I was in town for the weekend and I only wish there was one closer to me.
Even for being very busy, the two of us were seated very quickly. The servers were friendly and informative and the atmosphere was all around good.
I ordered two of the specials, neither of which I can remember the names. The juice I ordered was an orange, carrot, and ginger blend and was so refreshing I was tempted to order another to go. The meal I ordered was the crab cake Benedict which was a hearty amount of crab on thick toast with eggs Benedict on top served with a fresh arugula salad topped with lemon juice.
My friend ordered the yogurt parfait and muffin which she said she loved. Over all, the restaurant was cute and fresh, the food delicious, and the service good. I would definitely go back.

After several attempts at giving them the benefit of the doubt we have been disappointed. We ordered the bubba’s Benny and the description was completely wrong. it said it came with homemade buiscuts and sausage and eggs topped with turkey sausage gravy. that was not homemade and there was no sausage and the sausage gravy was hollandaise sauce. This was not as advertised at all and i will never go here again!

I have been to First Watch previously but it has been a few years since I have been back and man i regret waiting this long to return! They are a breakfast and brunch place and only open till 2:30 p.m. so don’t show up too late. Our server was very attentive to us and made sure we had everything we needed during our meal. Over all the service was really great! Their menu has an array of breakfast options ranging from different omelets, pancakes (including multigrain), waffles, breakfast burritos, and items a la carte such as fruit, muffins, oatmeal, and different meats. They also have an extensive lunchier menu with soups, salads, sandwiches, and protein bowls. There are specials that they seem and have listed on a separate menu or an the blackboard in the restaurant. All their food is very fresh and there are TONS of healthy options on their menu. They seem to go out of their way to be health conscious.
I ordered one of their new fresh squeezed juices and the chicken pesto quinoa bowl. The waitress highly recommended I try the kale juice, which contained fuji apple, kale, cucumber, and lemon. If I could drink one of these every morning, I would. It was super delicious and not bitter at all. The juice was the perfect amount of sweet and refreshing. My entrée was also very good! It consisted of quinoa, layered with chicken, chopped tomatoes, kale, carrots, basil pesto sauce and seasoned to perfection.
A co worker and I came for our lunch break, so we will most definitely be back!

The food is always delicious with plenty of options for healthy eating and not so healthy if that’s your way :) the kids meals are huge and tasty and always come with a big bowl of fruit. I love that they take the time for the kid’s food as well as the parents, it’s always such an afterthought at other restaurants.
Prices are reasonable and the fresh juice is amazing!
My only complaint is the both seating always has a broken support in it and is not comfortable at all!

I literally just walked out. 10 minutes after we were sat a server still had not greeted us to take our drink order. The cook happened to walk by and ask if we had been helped yet and if he could get our drinks. We asked for our drinks and then I watched him as he went to the back to start cooking again… Never bringing our drinks. No server stopped to say they would be with us in a minute. I watched as they all sauntered around with no sense of urgency. After time had passed I realized no one was in any hurry to help us. I was on my lunch break at noon and had no time to wait. So, we walked out… Which saddens me because I was really looking forward to it.

Took my team here for breakfast. Lots of breakfast options but I found food to be somewhat bland or generic in flavor, and heavy. Not well prepared food for taste either (tomatoes not ripe, huge asparagus pieces).

I have been to First Watch several times for lunch. Their menu has options for differents tastes. The entrees are delicious and reasonably priced! The waiters are very friendly and the décor is simple but pretty.

Tomato soup was good. Sandwhich was good however I wouldve like more pesto and less mayo so now I know for next time. Waitress knew when to check on us and when to leave us alone.

Food was good. I had a grilled roast beef sandwich and tomato soup. Sandwich was good except for the cheese on it wasn’t melted at all. Soup was excellent.

Great for novel, lean eating options. Definitely going to make this my lunchtime dining choice when I want to eat healthy.

Terrible service. I came with a group and they couldn’t get the drinks straight, brought food out at different times, and even missed components of dishes. There were several people who ordered the same thing but one would be missing the cheese that was supposed to be on top of a salad or the other missing a side dish. When we asked they seemed very confused.
The food was nothing to write home about either. I got a grilled vegetable sandwich-​supposed to be bread, cheese, mushrooms, spinach, zucchini, pesto. It was a bread and pesto sandwich-​I could count the number of veggies total on one hand.
Would not recommend or return.

Oh man, I really wanted to like this place. So badly did I want to like this place that I went here on my birthday with my whole family. But really what ended up happening was that we spent a hefty chunk of change for breakfast and we were all disappointed.
The first thing I’ll say is that the service is not great. Not bad, but not great. It was very hard to get our waitresses attention and there were at least two rounds of empty coffee cups that weren’t filled for more then five minutes. This place brings you a carafe but the thing was empty in 30 seconds the first time, and then the next two replacements were lukewarm to cold (which we sent back and it took more then 10 minutes to get a replacement on the last one). Totally unacceptable for a breakfast place.
Also, in regards to the service, the waitress seemed very green. Not only did she not know the menu (at all) but this also might have been her first waitress job because her timing was totally off and she only checked on us twice (over an hour and a half). ALL of our coffee refills were done through the next sections waiter because we could never find her.
But that to me is not the worst part. The worst part was that all four of us ordered four different dishes and the salt level in every single one was astronomical. My father didn’t eat half his meal (which was never commented on by the waitstaff) and my mother only ate a ¼ of hers (also not commented on), I ate more then half of mine and my Grandpa ate his whole thing (because he can’t taste much anymore). But I tried everyone’s dish and my mother’s in particular was so salty that I drank nearly a half cup of coffee just to wash the taste out of my mouth.
I don’t know who is responsible in the kitchen for that mess but it was atrocious. There is absolutely no way that someone could not notice how much salt was being put on those dishes. Which to me means that no one in the kitchen is tasting what they make, and no one is experienced enough to season dishes properly. With only one dish being messed up a person could say it’s an accident. But all four? That speaks to a systematic issue.
Please, management of this establishment, fix your salt issue! It’s disgusting!

First watch is the best breakfast «chain» restaurant out there. In a breakfast chain market crowded with mediocrity (Bob Evans, Denny’s, IHOP) — this one shines. Sit here and you don’t feel down on your luck and sorry for yourself.
Reasons? Fast service and attentive service. The only chain that serves thick-​cut bacon that’s always crispy. Everything is served hot. The place looks fresh and clean. Fluffy pancakes, delicious french toast, waffles and omelets. The sausage is substantial and delicious. I also sense good energy, and a bright «cheery» vibe.
Downsides? The coffee is just «alright», plus I wish they had real cream that I could pour instead of those annoying half-​n-​half plastic pouch cups that make me feel like I’m at the office.
First Watch restaurants can get mobbed at times. However, unlike the Avon and University Circle locations, this Solon branch is very much less crowded. Truth be told, each time I’ve been here, I never had to wait to be seated.
At the end of the day, I’m a fan and a regular as we’ve always left satisfied.