Every time we have ordered«to go» for a small group(3 –5) they have messed it up — missing sandwiches, and missing soups. The first 2 times we thought it a fluke due to careless or carefree staff. Whenever we’ve called they’ve been friendly, corrected the mistake, and even offered a free pastry, but after it happened again tonight, we’re done. 3 times to many!
Kandace D.
Évaluation du lieu : 1 Solon, OH
How does a restaurant with ‘Bread’ in the name run out of the very thing you go there for??? Also out of the salad I wanted! Poor management obviously — will not be going back.
Dan W.
Évaluation du lieu : 1 Hudson, OH
My wife asked for a very simple sandwich… cheese with some veggies on sourdough. Not only did they screw it up, they took forever to acknowledge her, and give her her money back… avoid if possible… there is too many other choices in the area.
J S.
Évaluation du lieu : 1 Cleveland, OH
Not happy with this locations catering. Orders are not correct, which to me means they not dependable. Salads are not always fresh. They wont deliver for orders under $ 75.00, I can understand that, but if I spend that kind of money on a business meeting, I want my order fresh and on time.
Kathy R.
Évaluation du lieu : 1 Cleveland, OH
It never ceases to amaze me how over priced Panera is for the low quality of food you are getting. The fact that I have to pay close to ten dollars for a crappy half sandwich or soup or a salad is unreal. I have tried to get their chicken noodle soup a few times and I usually end up getting around ten noodles and four carrots. None of the food is delicious. Their salads are probably their best product, but something I could get anywhere. This location does not even have water cups out at the drink machine. When I asked for one, they gave me one that is the size of an over sized shot glass. Their wifi is terrible and barely anything on my phone would load. I will be avoiding Panera at all costs.
Mark S.
Évaluation du lieu : 2 Cleveland, OH
Just visited Panera and the staff is a most unfriendly bunch.(with the exception of one). No greetings when you come in and minimal interaction. I felt like I was a burden. The oatmeal was good and as ordered, the cinnamon bagel with walnut cream cheese, not so much. 20 minutes later and after we had to go up to the counter to ask. Again, no real concern from the manager or employee… an obligatory«sorry about that». Peace — not going back
Kerensa B.
Évaluation du lieu : 2 Cleveland, OH
Decent, if overpriced for breakfast. Lunch/dinner is overpriced as inconsistent quality. Coffee is average. Espresso drinks are pretty good, I’m not a coffee connoisseur but they get the job done. The bagels here are by no means traditional style, they are almost like a croissant/bagel hybrid but I like them that way. My favorite thing is probably the mini soufflés, always consistently delicious. As for lunch/dinner, your best bet is to only get a seasonal item once or twice. If you order the same thing each week, it will decrease in portion size and quality until eventually, the restaurant has to make substitutions and they take it off the menu. And the staff will by no means be apologetic or helpful about it. Another fun trick is that of you order to go, your portion is smaller than if you eat in. what? They do occasionally have some great salads or sandwiches, but it’s always expensive for what you get. And it always feels like you’re part of some corporate marketing scheme.
Agnes K.
Évaluation du lieu : 1 Moreland Hills, OH
Be prepared to eat your soup with your fist like a savage because they never give me a spoon for my to go soup! Oh, and the bread is almost never fresh. Funny for a place that has the word«bread» in the name
Heather M.
Évaluation du lieu : 1 Chagrin Falls, OH
I work in the nearby area and usually stop in for lunch once a month or so. I have never had any issues in the past and the food has always been delicious. However, this time was a bit different. The food I had tasted OK, but I ended up with food poisoning for the next 48 hours. Needless to say, I will not be returning to Panera anytime soon. I sure hope they are receiving fresh food and preparing it in a clean kitchen. Be careful!
Clever Fashionista T.
Évaluation du lieu : 2 Cleveland, OH
This Panera is a disappointment. Imagine ordering a greek chicken salad and finding bacon in it. Yikes! What’s worse is when you bring it to their attention, you are treated like a second class citzen. «Well, you had a special greek salad.» relented the mouthy food assembler. There was nothing special about my greek salad. Bacon was defintely not an ingredient. The restaurant is usually dirty and the staff rushed. I would pick somewhere else for your lunch.
Gina C.
Évaluation du lieu : 2 Akron, OH
Whenever I find myself at a Panera Bread, I usually go with the Mediterranean Veggie sandwich, but was feeling saucy and decided to go with the Thai flatbread. I also had ½ a Greek salad. I wasn’t a fan of the flatbread, but the salad was okay. The entire meal experience was just meh. Also, the place is disgusting. This is the dirtiest Panera I’ve ever been to. There were crumbs everywhere, on the floor, on the tables, on the booth seats, etc. However, the saving grace of this place were the employees. They were extremely friendly! I won’t be returning to this location next time I am in the area. Sorry.
Smg C.
Évaluation du lieu : 1 Cuyahoga, OH
Panera in Solon, Ohio: Paid $ 8.50 for a Chopped Chicken Cobb with Avocado. Obviously not inexpensive. There was plenty of lettuce but no bacon at all and barely any egg or tomato. And while there was more avocado than expected — based on the skimpiness of other ingredients — it was mushy and bland. This is the second time I’ve gotten a skimpy salad from this Panera. The last time, I ordered the half-salad/half-sandwich combo; the half-salad was virtually all lettuce, and took three bites to finish. It looked so ridiculously inadequate in its box that I took photographs of it. But I never bothered calling or complaining. This isn’t the first time this Panera has disappointed me, but it is the last.
Arun M.
Évaluation du lieu : 4 Coralville, IA
This is a very nice place. A nice restaurant in a nice location next to some shopping. I like Panera. They are a nice chain and have some really good stuff on their menu. I will give them four star just because I reserve my fifth star for independent restaurant!
Chris B.
Évaluation du lieu : 4 Grayslake, IL
Thank goodness for a sophisticated chain eatery! The thing that really struck me was that they were doing a fund raiser with a local charity– something that corporates usually frown upon. But this gave the place such a personal neighbor hood touch. Plus the free wifi is a bonus.
Daryl C.
Évaluation du lieu : 4 San Ramon, CA
This Panera location is not closed. Good everything and fast. Always clean.