This location was clean and very friendly so I need to clarify on the reason for such a bad rating. I tried a new molten hot chocolate, the girl behind the counter put a sticker on my mug to determine which was my drink. My recommendation is to ask the customer if it’s OK to do this before you do this. I noticed the barista cleaning my mug with hot water and wiping my mug down and she couldn’t get the glue off my mug. I have now washed my mug several times with soap and water and the gooey stuff has not come off but now smeared across my favorite mug. Perhaps this is some process improvement that Starbucks can make or change the type of label that is used.
Andrew R.
Évaluation du lieu : 5 Solon, OH
Couldn’t ask for better or friendlier service. Whole staff works hard. The baristas make it really feel like Starbucks is part of the Solon community, which is unusual for a global chain. Pretty much always get orders correct, and are very generous/apologetic if you don’t like a drink or if they mess it up(which again, rarely happens). Overall, a great coffee shop that gets my 5-star vote.
Greg M.
Évaluation du lieu : 5 Solon, OH
The Starbucks in Solon consistently makes great drinks whereas many other locations will not get the mixtures correct. I’ve had so many good drinks here that I will keep coming to this location instead of others, even if their drive through is always packed.
Rae H.
Évaluation du lieu : 4 Cleveland, OH
Changing my review. When I reviewed 6 months ago, this Starbucks was awful. However, I’ve been visiting recently and saw plenty of new faces behind the counter! My drink is done correctly and quickly and I haven’t left feeling like I should have gone elsewhere. Give this one a shot; it seems like they’ve worked their kinks out.
VJ V.
Évaluation du lieu : 4 Cleveland, OH
I love how the baristas here know my order just from my voice through the drive thru and how they complete my sentences for me. They must have ESPN or something… For as long as I avoid peak times and come in early, this is a favorite stop along my morning commute.
Helen Z.
Évaluation du lieu : 1 Chicago, IL
Drive threw is always ridiclously slow. But today just got interesting, waited in the slow line, ordered, waited more in the slow line, pulls up to pay my drink the brista tells me they already ran out of soy today… and u didnt think of this 10 mins ago when i ordered? All these years going to Starbucks around the world, this is the first time this ever happened…
Jen C.
Évaluation du lieu : 5 Solon, OH
finally!!! a starbucks down the street from me! fast, friendly service!