I accompanied my husband to this custom knife store. I learned some things from the employee, whom I believe was named, Daniel. He gave us exceptional service and information! He spent 2 hours with us. My husband loves custom knives. We stayed an extra day just so the hubby could make it into the store since it is only open Monday-Friday and we were in Solvang for the weekend; it was well worth the wait. The store had a wonderful selection.
Maria H.
Évaluation du lieu : 5 Fremont, CA
I’m often leery of 5-star reviews: Are they real? Are they friends with the owners? Did they get something for it? Well…this review is real. I’m an acquaintance of the staff ONLY after multiple purchases. Nope, I haven’t received any form of compensation to write this review; the friendly folks at Nordic Knives will learn about after I submit it. Enough about all that — here’s why I’ve given them a 5-star review: I’ve purchased multiple knives from the store, but I buy them long distance. I look on their site and have to rely on their assistance for my selection, payment and delivery and every time, the customer service has been consistent. It’s a pleasure talking with Daniel or Dave because they don’t treat me like a woman that doesn’t know anything about knives(though, admittedly, I have plenty to learn about knives — I mostly just recognize their quality and appreciate the craftsmanship) and they gently educate me. Both gentlemen are very knowledgeable about knives and the makers whose product they carry. They have assisted me in buying just the perfect gift by showing me knives that haven’t quite made their way to the site based on my description of the features I’m looking for. They try their best to stay within my budget and at times have shipped it to a third party for scrimshaw(a scrimshaw artist they recommended and I find phenomenal). I’m comfortable that what I see listed on the website is a true representation of what I can expect when it arrives. What makes the purchases so extraordinarily special for me is that I feel as if they are as excited about my find, as I am. I look forward to working with them again in the future!