People’s Auto LLC

I was at wits and wallets end when I came accross People’s Auto.
The 1999 Jetta I bought in college has had some problems over the years. The worst of it was when I first got the car. At one point it would randomly turn off, and not turn back on for a couple of minutes. Sometimes it just wouldn’t start. The engine started to become shakey and hesitant. I tried a variety of shops; some would get it running for a little while, but the problems would return. They all charged a lot, and did very little.
After the VW dealer wanted hundreds just for the parts to replace my oil tray (not including oil, oil change, labor or ‘glue’) I started really digging in to find speciality VW shops. Arriving at People’s auto, I was skeptic to say the least. The garage is in the woods (fairly inconvenient) and may lack ‘curb appeal’.
My hesitation flew out the window when I started to describe some of my problems. «Oh, I know exactly waht that is» was the response (as opposed to the blank stares I had been growing used to in mechanics) turns out, it was just an adjustment to my 02 sensor, and new spark plugs. He replaced the oil tray, gave me a tune up and a once over, all for less than buying the tray at the VW dealership. I picked up the car the next day, and it was running better than the day I bought it.
I went to people’s auto for the better part of a year every time my car had a slight problem, or needed an oil change (after going there, my car had very few problems… excpet the ones that were clearly my fault). They guys are funny, friendly, fair and most importantly they know what they’re doing. While I’m happy at Luis Lein’s in somerville… I still day dream about dropping off my car at People’s Auto, knowing it would get a once over to prevent future problems.
I thought about knocking off a star for the location. I almost got killed by a speeding truck the last time I was there… but honestly, if this place operated at their prices any closer to hartford, I never would have been able to get an appointment.