I had just moved to the community and had not yet chosen a family doctor. First, they helped my daughter get over being sick, with a fever I could not bring down. They were fast, quick and complete. She was given a flu and strep test immediately. They are very friendly and understanding. Then, I got very sick. Some of the same symptoms, but I went to the E.R. instead. I had to go to Quick care 2 days later and I was back to being me within 24 hours. It was something that the E.R. in our community failed at terribly. I paid 20% of the price of the E.R. and I actually had better results. I will never go anywhere else until I find a great family doctor, that works with them. I trust their office better than the hospital. Customer service was supreme!