Sonesta Es Suites Somerset

This is easily the best hotel I have ever stayed at. My boyfriend and I booked a one bedroom suite for a great rate for Valentine’s Day weekend as a getaway. When we got to check-​in, I received my agreement — the top right said «two bedroom suite.» I am assuming because I became a member of their rewards program that they upgraded me. When we walked in and saw how beautiful it was, we could not stop jumping! We felt like we hit the lottery! The design is awesome — so nicely decorated. The master bedroom has a walk in closet! We were ecstatic. The kitchen comes mostly stocked — I found that a few things that I needed were missing when it came down to cooking, like a can opener, for instance. I also didn’t like that there weren’t any vents above the stove to grab any smoke from cooking. Other than that we were beyond pleased with our stay. Breakfast is free and delicious! Housekeeping and office staff were very nice and accommodating. I can’t even say 10 out of 10 would recommend — 20 out of 10 would recommend.

Rooms are clean and spacious. Recently renovated with lots of design inspiration and furniture from IKEA. The apartment-​like suite is nice with separate bedroom, living room and kitchen. I didn’t like how they replaced the coffee tables with what look like over-​sized stools (the kind you would train a baby circus elephant to sit on). Also, it was inconvenient to us in our last stay as we usually book here when I visit family for the holidays. We usually take advantage of what used to be a complete kitchen to do food prep and baking to bring to my mom’s house. No more. They replaced the range and oven with a two-​burner cooktop similar to other (cheaper) extended stay hotels. Hot breakfast bar was nice in the morning. They no longer have the make your own Belgium waffles.

You arrive to a dirty room. Note: hair all over the bed, inside the drawers, dirty and streaky/​greasy appliances, etc. The shower gels were empty, the shower curtain is literally full of shit at the bottom, and blood stains on one bed.
You then go to the front desk where they tell you the cleaning crew isn’t in after mornings and they can clean it tomorrow. When you insist you can’t sleep in hairy and bloody beds– they offer to change the sheets now, better than nothing. You leave the room so they can change the sheets and you come back to two out of three remade, and the two remade have hair on the pillows– you can see as soon as you walk in.
Every day they are to do a «light cleaning» and «probably» a vacuum once a week– per the front desk lady. Light cleaning must mean you’re lucky if to get a clean towel and don’t count on toilet paper– there’s none added to the room– you literally come back to an empty holder. You need to take out your own trash, they don’t remove it from the room. You do not get refills of kitchen soap or anything of the sorts.
You go up front again. (They know you by now since you need to go for a towel every other day and ask when and what they are suppose to clean) they apologize while handing you the necessaries of life each and every time. They are out of paper towels when you ask to restock your one roll in your room (since you know, you don’t get towels and all).
Day 6– we go down for two towels. We get a bag full of a bath mat and two wash clothes. They just can’t even bother.
You call ahead the night before to request extra attention the next morning where you mention what needs it, because now it’s the 4^th night and when you start with a dirty room it’s over due for a clean) and the next day they completely skip cleaning! They did not come.
So what you ask for — you literally get the opposite. No hair =hair. Please clean= do not come and clean.
The breakfast bar is cold eggs and suspicious meat. They got rid of the waffle maker– which we enjoyed last time we stayed. The previous stay we did have a shit stain across a sheet and they changed it and no other problems so we gave them another try (not my choice, one shit stain is enough for me).
Avoid. Avoid. Avoid. Minus stars. We will not come back– ever.

I promise to write a bad review soon, but this isn’t gonna be it. My fiancé and I stayed here this past weekend for a friend’s wedding, and we were treated like VIPs. First, we got a great rate through P*******E. For the cost of a cheap motel, we stayed in a two-​bedroom suite, with two FULL bathrooms. The kitchen came complete with a dishwasher, full fridge, and stove. There were plates, wine glasses, etc. I even re-​arranged the living room furniture just because it was there and I could. There were three TVs, and a dining room table… everything. There were so many closets that I forgot where I hung stuff up. We invited friends over just to get maximum use out of the space.
Outside of the room, there was a great courtyard and grilling area outside of the ample breakfast space. The morning spreads included a vast array of breakfast options, both hot and cold. The courtyard overlooked a pool that was too cold to use (we weren’t home in New Orleans, after all). The only negative I can think of was that they didn’t provide robes. So… bring a robe and have a PERFECT time.

Spent the night here while on business. Comfortable bed and pillows. Spacious rooms with a good size kitchen. WiFi was iffy but the cable service was solid. Great breakfast and the staff were helpful and friendly.

Stayed just one night for work. Nice location– close to businesses and where I needed to be. Michael at the front desk was SO friendly and welcoming, a very nice first impression (as well as the cookies at the front desk!) There was an evening social going on in the main area, with complimentary beer, wine, soda, and food. Very nice way to meet fellow travelers. My room was meh. It had everything I needed and was clean, but felt very dated. The toilet in my room had lots of trouble flushing, and the floors were cracked in the bathroom. When turning on water at the sink in the kitchen, it leaked a little. The bed was very comfortable. The room as a whole just needs a re-​vamp! My checkout was quick and painless, and the staff at checkout were super friendly also. Overall, I give 5 stars to the great service and staff, and 2.5 stars to the room itself. I would stay here again if I’m down there for business.

If I ever get stressed I would come back here for a getaway. Back rooms are best. I don’t know what it was about this place that felt perfect. Maybe it was the company of Mr. Investment Banker but even without the company I totally would come here on my own for a getaway! It’s treat yourself & self romancing time! LOL

Very awesome place to stay the staff is really amazing and so friendly, the pool is great and the rooms are amazing! My husband and I along with our 3 boys travel across country a lot and this place has been my favorite place to stay by far!!!

Suite style. Good bedding. 5-​minute icemaker.
Hard to Top!