This whole building feels like a dental factory. I didn’t know what floor my appointment was on and there is no doctor directory, which would be very helpful. Even outside, there aren’t any dentist listings, just promotional material. My biggest problem here was the dental assistant setting up instruments and opening sterile bags without gloves. When the dentist came in(I saw Dr. Kafri for a consult), he immediately reminded her to put gloves on, but then he told her to just cover the instruments to use on the next patient. Gross — I decided then and there that this was not the place for my surgery. In addition, I waited 75 minutes to be seen and there was no communication during that time(finally after 45 minutes I asked if it would be much longer and I was told he was finishing up with the patient in front of me). They also messed up the x-rays from my previous dentist; they kindly took one for free but the wall mount was broken so I ended up holding the x-ray machine myself(more scatter radiation, anyone?). Overall, I just didn’t feel comfortable having surgery there. I will say that Dr. Kafri was great, and I think he may be good at his job. But his support staff needs work before I would return for any dental work, let alone surgery.