iGear Universe

My iPhone screen cracked, and I came to get it repaired. They promised the repair the next day, however when I returned they said they did not have the screen. They again promised it the next day but I was unwilling to take a chance. They also tried to get me to pay cash upfront, which I did not do, and was very glad. Avoid at all costs.

This place is never open.
I have tried to come here twice now during their work hours and the door is always locked and not a single soul inside.
Their phone # doesn’t seem to work.

Did they fix my iPad screen? Yes. Did they offer a better price than most? Yes.
But after talking to the guy at the counter who reeked of cigarette smoke and sweat and getting a gruff attitude, I don’t think its a place to return to.
Also: Beware the the screen they replaced my iPad screen with has visible gridlines all throughout and is NOT the same quality as the original screen or the Apple version.

IGear has fixed two iPads and one cell phone for me. Great turnaround, quality owner and great job on repairs. I have never had any problem so recommended him to a friend.
JUST FOUND OUT THE OWNER SOLD the place in the last few weeks.
SO far new owners are not the same? FIRST they wanted deposit up front, Secondly it’s been 4 days and friends ipad screen which needed replacement is still not ready. BEWARE new owner may need a new review

I went in tonight for a repair on my iphone 4s (volume/​vibrate switch was touchy). Malik gave full confidence on a fix, had plenty of parts, and promised it done an hour later. When I went back he let me know there were screws missing in the phone and one of the parts was not original (I got the phone secondhand and had no idea). He replaced the entire body, new screws, fixed the switch, all for original quote ($ 40). I was honestly impressed overall and would not hesitate to go back.
Highly recommended

Today, i had a very positive and solid experience with iGear, very professional and to the point, and very forth coming with candid advices. I walked in with a chattered iphone 5 screen, and 20 minutes later, i walked out with a new screen, and a ton of advices and positive experience.
I will definitely make them my destination for all cell phone repairs.
Their location is also very accessible and convenient.
Very good job iGear
– hany

IGear fixed my cracked iPhone screen in less than 20 minutes and he man who owns the store couldn’t have been nicer or more accommodating. Thank you!

I took my completely cracked iPhone 5S to iGear after reading the reviews on Unilocal!The reality did not disappoint! The owner was great. He explained how he was going to repair the iPhone, and let me know that it would take only 25 – 30 minutes to fix. True to his word, the owner had the phone ready to go right away when I returned. Would definitely go back there to have any iPhone repaired.

I cracked my iPhone 5c screen recently and was calling around for prices to get it fixed. Igear’s price was about $ 30 less than all the other places and he was able to fix it in only 35 minutes. Great place!

This is a business and a business owner you can trust. Not only does he do a superb job, he takes the time to explain what needs to be done. He is a very kind, genuine person. I have been to this store twice in the last two months and I can honestly say that not only did he fix my phone but it was a pleasure dealing with such a quality individual.

iGearUniverse is open again and fixed my iPhone quickly!
After being be closed for most of September (the owner said some emergency happened) they are back open. I brought in my iPhone this afternoon that had a cracked screen, disfunctional lcd and unresponsive touchpad and the owner quickly swapped it out.
Total price of $ 110 is a lot better than Apple would have done.
I highly recommend iGearUniverse to anyone who needs quick iPhone repairs. The owner seemed like a great guy, and when he finished the phone, he made a point of going through all of my phone’s features and showing me that it worked fully.
Can’t say enough about my experience here.

I really wanted to take my phone to this place because of all the great reviews and the great prices everyone seems to be talking about. However, it seems like this store doesn’t stick to their posted hours. I have driven by and walked up several times and they never seem open. I’m also unable to leave a message on their answering machine as the memory is full. They still have a sign on their door and window and a message on their answering machine saying they will be closed from the 2^nd of September through the 16^th, and if it weren’t for other customer reviews posted in late September, I would have thought they had closed for good (though I’m still about 60% sure they have).
In addition, their website is not fully functional, with paragraphs cut off and broken links. I can’t click to see a list of the services they offer nor do the drop-​down menus work. These oversights along with the the inability to stick to their hours and update their storefront cause my concern about the store’s reliability.
I was hoping that I could get the quick and cheap repair other customers reported, but it looks like my clumsiness (dropped my phone on the T tracks during rush hour — yes it happens) will end up costing me a bit more money.

I thought the owner was terrific. He repaired my iPad quickly, was very reasonably priced, and was extremely considerate and courteous. I am very glad I went there… and I did so because of the other good Unilocal reviews.

Great price (best in Boston area?) and speedy service. Highly recommend! Fixed iPhone 4S front touch screen. He tested functionality before completing and handing back.

I smashed my iPhone screen while jogging and needed a quick repair as I was heading out of town the next day. Initially, I was hesitant to repair my screen and anticipated a slow and expensive process. After reading a few reviews, I decided to check out iGear Universe.
Malek was super efficient and straightforward. My phone screen was repaired in about 10 minutes, good as new. I’d definitely go back if I need additional repairs on my phone.

After dropping my iphone 4G and ending up with a cracked screen resembling an ever growing spiderweb, my husband recommended this place. I walked in and an hour later I walked out with a shiny new screen and a phone case for $ 65. Wayyyy cheaper than anywhere else I looked; the man knows what he’s doing. It feels like I have a new phone! Malek even threw in a free film shield that works pretty well because he didn’t have the exact film shield I wanted. I really don’t understand the 1 or 2 star reviews. Yes, he’d rather get paid in cash, but what small business doesn’t? Even so, he didn’t give me a hard time about paying with the credit card. I will most definitely be back!

This was supposed to post a few month ago but clearly I had app difficulties.
I was debating on getting a new iphone. But it’s hard to justify a new one when the iphone 6 might be out within a month or two. I had seen this shop right around the corner from my house. A friend told me to go to another place in Harvard but its out of the way and I was quoted more money to get the same thing fixed.
So I tried out igear universe.
This place is awesome.
They had my power button on my iPhone 4 fixed within 45 minutes. Quick, easy, and cheaper than anywhere else around.
I wouldn’t hesitate to go back if I needed another repair.

My five year old special needs grandson uses the iPad I received as a retirement gift. One of his four brothers or sisters must have stepped on the iPad and the screen was broken. Malek was kind and replaced the screen quickly. I found a smudge on the replacement screen that could not be removed. Malek replaced the screen while I waited. Malek is a caring, efficient, knowledgeable man.
He is amazing, I enjoyed speaking with him, and I am quite grateful.

I was putting off getting my iphone 5 screen repaired for several reasons. The cheapest I could find was $ 160 (at iGear, actually) and I guess I just didn’t care $ 160 bucks worth. Also, it worked fine. But little shards of glass began to fall in my ear and my boyfriend banned my phone from bed cause he was waking up with glass on his back, so I ponied up.
I came to iGear on a recommendation from a friend actually and it was good timing. The iPhone 5s had come out and whenever Malek get’s a drop in the price of parts, it goes straight to his customers, since the price had dropped to $ 100 since I was last in.
He fixed my screen in 20 minutes and it’s literally, like brand new. I also got a case and a screen protector and when I was paying he forgot to include the screen protector. We caught the mistake in time but he gave it to me anyway!
Great experience. He’ll probably see me again. I have terrible luck with keeping electronics in one piece.

They didn’t have the replacement part for the cracked screen on my 6^th gen iPod Nano. They ordered the part from eBay (he told me later it was late arriving from eBay) and it took 3 weeks to get it fixed. Even worse, they didn’t call me when it was done, so it took 4 weeks for me to get it back (when I called to ask for an update).
Cost: $ 60. The sign says iPod repairs, Special, $ 30. Turns out that’s for labor, parts extra.
And although here on Unilocal it states ‘Accepts Credit Card”, there is a sign on the counter «We cannot accept payment on Credit Card, Cash Only».
I’ll try elsewhere next time.