Pizza Palace

Ordered a Buffalo Chicken Caesar wrap. Even though they were very friendly this wrap was a disappointment. It wasn’t even wrapped it was thrown in like a sub and feel apart when I ate it.

I do love this place, the owners and management are incredibly friendly as I stop by there during the week for lunch from work. The food is always hot, and I have never had anything wrong with my food. I would recommend this to anyone, get their Buffalo Chicken (wrap or calzone), it’s the best!

I placed a delivery order with The New Pizza Palace yesterday and regretted it.
The delivery time was long, but not unreasonable for a Cambridge delivery so that doesn’t hurt them in my review.
I ordered ziti, chicken and broccoli with a side order of cheesy garlic bread. I usually order from another place but at twice the price of The New Pizza Palace, I figured I would give them a shot.
The pasta was so overly cooked that sticking your fork into a noodle it would instantly fall apart. It was just mush. Flavorless mush.
The cream sauce was so lacking that there wasn’t any to be absorbed by the garlic bread. which happened to have one giant glob of cheese congealed and be toasted black.
The only part I enjoyed was the broccoli. Ate just that and tossed it.
Tried calling The New Pizza Palace after I received my order and got their voicemail saying they were closed?
Will not order again.

I prefer digiorno from the microwave.

What the hell happened to you Pizza Palace?
This once great Union Square pizza joint has changed ownership more times than i can keep track of — as a result the quality of the food as well as the customer service has dramatically dropped.
In regards to customer service (and the catalyst to which i write this review) — last night my wife and i placed a simple order for a large pizza with extra cheese/​pepperoni, an order of onion rings and 2 20oz sodas at approx 7:45pm. I am located just a few blocks from Pizza Palace, yet delivery did not arrive until after 9pm (this is after contacting Pizza Palace for an ETA at approx 8:45pm).
We used the wonderful Foodler service for this order, and when we reported this to Foodler, Foodler reached out to Pizza Palace — who then turned around and told Foodler it was impossible for our order to have taken that long. Basically Pizza Palace is calling me a lair.
Do not bother to patronize this establishment, esp. if you’re looking for delivery.

Long time patron of this establishment (as you can see from my previous reviews). After last night, I will NOT be giving them any more business, and I advise you to do the same.
I placed an order with Foodler at 7:41pm for a pizza, onion rings & beverages for my husband and I (simple right?). I was given a delivery estimate of 8:20pm. So we wait. And wait. I finally call them at 8:45pm to find out what was going on and the answering machine picked up. I hung up and called them right back. This time someone answered and assured me the driver had already left. Over 15 minutes go by and I call them back, only to hang up when I see a delivery driver outside. The pizza was COLD and we were understandably upset.
So I complained to Foodler, who then reached out to Pizza Palace earlier today. The response I got? «I have spoken to The New Pizza Palace and the manager maintains the order could not have been that late yesterday, as it was a slow day and you are located very close to the restaurant.» So basically, we’re making stuff up. They did offer a $ 5 credit on a future Pizza Palace order which I refused. Why would I want a credit to a place that is going to treat us like this? Avoid at all costs.
Photo attached of the call log in my phone proving when I called them.

I’m not clear why this place has such good reviews. The price was fine, but the pizza was very mediocre. Kinda reminded me of good frozen pizza… in which case, I might as well heat up a DiGiorno and skip the delivery…

I was craving a calzone for dinner, and this place fit the bill with ratings/​proximity to my neighborhood. Loved the dough, I added some additional ingredients to pepperoni and was not disappointed. I will definitely be a return customer, and am looking forward to trying the pizza.
I had an antipasto salad that was alright, too. Pretty average for a veg fix. Nothing to rave about, but it was big anyway.

The chicken fingers were awful. And over priced for the quality. The onion rings were clearly frozen and disgusting. VERY VERY disappointed.

I decided to try this place for lunch and love it! One of the best pizzas I’ve had in a long time. Will definitely go back.

12″ inch, 3 topping pizza delivered with the delivery fee and a tip for just a little over $ 10? YES. And it was delicious. This is the kind of crust I like… I can’t even explain. Very crispy and yummy. Pizza came hot, not steaming hot but it was fine. I got two extra toppings for 50 cents extra– they put tons on!
Delivery also came way before I expected (grubhub said 4 – 4:10pm) it came around 3:35. That’s always a plus.
I will definitely be back here.

Good + cheap + quick = 4 stars!
We were walking back to the car from the «What the Fluff» festival today and not only was I hungry, but I needed something in my stomach that wasn’t made with Marshmallow Fluff. We spied the Pizza Palace and I went right in for 2 slices to go, which I proceeded to eat while we walked down the street.
$ 3 total, great sauce, just the right amount of cheese, and the crust was just right. I haven’t been to Somerville in years, but if I return and have a calling for pizza, Pizza Palace is my place.

I got a new menu in the mail, and I have read previous reviews of this place. Since it is under new management, I decided to take a chance and try a new place. Most of the previous reviews say the food is good.
I ordered a BBQ chicken sub with grilled onions, and provolone cheese, with a side order of curly fries. The sub was delicious. chicken was grilled, and tasted marinated. The bbq sauce was a little on the light side, but tasted good. Finally though a place with awesome curly fries! I have been trying to find curly fries for awhile now. A small is quite large, they were fried perfectly, and not dry at all.
I have to try the pizza next, but I will definitely be ordering from this place again.

I think this place just opened back up… in any case, they’re accepting orders via Foodler as The New Pizza Palace.
I placed a lunch order today, which was delivered incorrectly (wrong sides, no salad dressing). I called to let them know, and the manager got on the phone and offered to either replace my meal as soon as his delivery guys returned, or to give me a voucher for my next visit.
Fresh food, great service :)

Food is pretty good here and the guys are nice.
But the real draw is the girl from Target who lunches here from time to time. Wow. As delicious as the mousaka. I finally got up the courage to approach her one time and said «you work at Target… I like what you guys have done with the place.» This was a reference to the renovations the store has made and was supposed to be funny. It wasn’t. The look she gave me was part pity part «fuck off loser.» Haven’t been back since.
Don’t let that deter you though because the food is good.

Under new ownership for the past 8 – 12 months now. GREAT food, good delivery service and very friendly staff. The medium meat lovers pizza is the best around. Also, try the steak bomb subs!!. Clean, courteous and nice staff. Can’t ask for batter place for your local sub shop!

Every now and then I crave pizza from a pizza and sub place. The Papa Ginos near my office closed down and I was heartbroken. Thankfully, Pizza Palace has reopened under new management and they are just the sweetest people ever!
I’ve been in twice now and each time have been given exemplary customer service. The first time, we ordered a pepperoni pie that was absolutely delicious. It’s greek style pizza, which is usually pretty greasy, but this wasn’t at all. The crust tasted more buttery than anything.
The second time, we noticed their lunch special: two slices of cheese and a can of soda for $ 3.75. Holy cats! What a deal! Awesome.
I have yet to try their subs and salads and I might not with a lunch deal that good.