Webster Auto Sales

I went to Webster Auto Sales to check a used pick up truck.
As the particular pick up I was interested in is known for potential
rust/​frame issues, I asked for the condition of the frame. The guy
at Webster told me that the frame would be in good shape — however,
he would write in the bill that the frame would be completely rusted
through. For me, this is very strange behavior, but ok.
Then, I asked whether we could do a test drive. The gentleman’s counter
question was whether I would be «interested» in the pick up. Well, I was,
obviously, because otherwise I would not be there. For a moment, I wanted
to reply with another counter question, whether he wanted to sell the pick up,
but decided not to do.
Finally, I asked whether Webster would be ok to bring the car to an official
Toyota dealer to do a pre-​purchase inspection. To my surprise, the gentleman
did not agree on this, because «…these guys will always find something». To
be fair, and therefore Webster gets 2 stars and not 1, he was willing to bring it
to some local mechanic, not an official Toyota dealer.
Obviously, I did not buy the car. In the end, I had the feeling I would be scammed.
Sadly, I cannot recommend this place.

The WORST scumbag !!! dishonest. liar are maybe his best qualities. I bought a car from him… biggest mistake ever… he didn’t tell me that the car was involved in the accident… I found out later when I was trying to trade my car back since I had so many problems. He refused to pay to fix my car after a week that I bought it from him. I could keep going on and on mentioning how dishonest the owner is, instead all im saying to all of you… do not buy anything from this guy, I also found out there is a website created by another guy who got screwed over by them. Stay away from him!

This may be lengthy, but I want to share my experience with the Unilocal world as I was more than pleased with Webster Auto. I was extremely nervous looking for a «new» (for me) car as a first time financer, and I was feeling particularly down in the dumps after a really horrible experience at Boch New To You where I was harassed and condescended. In any event, I found a 2007 Honda Accord with low miles and a great asking price on
, and it’s seller was Webster Auto. I gave them a call and asked if it was still available and if I could possibly test drive it the following day.
I arrived the next day with my big brother in tow and Ray greeted us at the door. Ace took us down the street and we had a great test drive with him. They don’t typically allow test drives on the highway, but after driving around Somerville for a bit and learning that I drive about 400 miles per week on the highway, Ace let me take it up on 93. I knew I wanted this car!
We went back to their store, and I told them I was interested. The price Ray told me then was actually $ 1000 more than what was listed on Autotrader. When I brought that to his attention, he went online and confirmed and said that would be the no-​haggle price. Fine with me, considering I had already done my research and knew that this was over $ 2000 below KBB. Done and done.
Financing was a breeze and they helped me through every step of the way. Four days later (mostly due to my own schedule), I drove my new car off the lot!
Throughout the experience, I never once felt pressured. Ray, Ace, and Kam (who does the financing) were laid back, funny, answered my questions, and Ray had a «whatever works for you!» attitude and it almost seemed like they politely didn’t care whether I bought the car or not, which I liked.
It’s been about 2 months and I LOVE my new car. I couldn’t be happier with my experience with Webster Auto and would recommend them to anyone who is looking for a nice used car. I will definitely go back for friends/​family/​myself if the opportunity should arise.

Went in on a Sunday to look at a car. After looking at the car and asking to do a test drive, I was informed that they do not do test drives on Sundays. What’s the point of a used car lot being open on a Sunday if you can’t go for a test drive? There was some small damage on the car we were looking at and we were told it was considered cosmetic or basically they wouldn’t be fixing it. Didn’t end up doing business with them so I can’t comment on that side of things but wasn’t impressed overall.