Marty’s Auto Service

Incompetent. I made an appointment for a smog inspection, they told me it could not be certified, so I had to return for another appointment so they could fix it. So I returned 3 days later. I told them I would have to wait while it was done. I waited for over two hours and the owner said it would be done in 30 minutes or so. An hour later I looked and they had not even started working on it. I inquired and one employee said they had started working on it, but everyone had gone to lunch. So I am there waiting like an idiot while they are all off eating lunch. When they returned, the owner said they would begin working on it (had not started). At that point I was so frustrated I took the car and left. It seems like they had all these employees playing on the internet (I know, I saw them) with few working on vehicles while a customer is waiting. This place is poorly run and disorganized, all at the cost of someone just trying to do a simple smog inspection. Instead of me waiting doing nothing, they could have asked me to return in the afternoon instead of waisting valuable time.