We had previously been with sprint and they sucked and over charged us. Immediately when we walked into Verizon Kayla Latham was very helpful and understanding of our situation. She worked with us and found us phones and plans for us that fit our budget and needs. We are so glad we went to Verizon and so glad that Kayla was there. The rest of the staff was also helpful with keeping our two babies entertained while we got everything set up.
Lissette I.
Évaluation du lieu : 5 Turlock, CA
Karely was a very wonderful sales manager! She helped me decide which phone and plan worked best for me. Her patience was very extraordinary, and will refer friends & family
Jeff S.
Évaluation du lieu : 4 Sonora, CA
Great staff and service. I didn’t see any problems as referred to in other reviews. Perhaps since I have had LOUSY service at valley floor stores. This was a treat. Good product selection and they walked me thru upgrades and new phones. Save me quite a chunk of change also. All the staff was friendly but DeAna went above and beyond and was pleasant throughout even though we might have been a tad tired and testy. Sonora is lucky to have a service oriented shop like this.
Gary N.
Évaluation du lieu : 1 Sonora, CA
I went to Verizon in Sonora, CA because my phone stopped working. I went there to find out what they could do to help me with my non working phone and they did not even have a battery for my phone and they did not have a replacement phone as either. I had to call Verizon Corporate and they are sending me another phone but it will be 3 – 5 days before I receive it I was told. You would think since the phone failed in the warranty period Verizon would have sent the phone in 1 day shipping. Very poor customer service is my evaluation for the reasons I mentioned above.
Tim S.
Évaluation du lieu : 1 Newark, CA
Terrible un organized store. Not very good staff. verizon should get there service working better in the area. I think they need more towers before they sell phones to people in the sonora, twain harte and Jamestown area. My phone is a new Samsung and the signal is so unreliable. I hate my phone service. Everywhere else it works great. This store and customer service is no help.